Australia Post - Paralowie LPO

Horrible customer service! I bought a parcel to post and the male staff member refused to let me use a pen to fill out the details. He then proceeded to say that I needed to purchase a $3 pen in order to fill out my package. Very rude. I have a business in the area and send multiple packages each week so they’ve lost my business, I will be using the burton post office from now on because the staff are actually nice and helpful and let you use a pen to fill out packages. If only I read the reviews before going to the Paralowie post office.

I didn't even want to rate a 1 for the service today. Ok i said to her i am.that annoying customer who lost the card, her face looked PO & I understand that she wasn't able to accept my ID on my phone & when I questioned her with a Pardon as I didn't understand at first. She in an awful tone said we dont accept you need to download app etc I was oh okay fair enough my phone is playing up I'll wait for the card to come again & pick it up and she rudely yep do that!!!. And went on with whatever not even closing her service with a polite yeah unfortunately thats just how it is & we see you when you come in or that we will send a card out soon explination Just a rude attitude YEP! I hate my parcels going there :(Now I must say the guy there is always nice when he serves.She needs to chill out or leave .

The owners attitudes are very poor. They refuse to let you use a pen due to “covid” and then tell you to buy one of their pens to fill out your package. Every other post office in the area has pens that you can use so that you can actually fill out the package you purchase from them. The owners are rude. I wouldn’t recommend this place at all. Definitely try out another post office within the area if you need help or want good customer service.

Terrible service and horrible rude staff.. I was posting something and there was no pen at the designated area to sign/fill in address so I used a pen from where you buy them and he said you can't just use them and put them back he forced me to buy a pen I didn't want it need Just Because I used it.i would give 0 starts if I could.DO NOT GO HERE

Deliveries always late go to post office and have to wait a few more days to get it as postie is driving around with it all weekend and the Monday.Have had several parcels arrive broken after they drop them off the shelf in the post office.Need better staff that's for sure

I was served by the rudest person Ive ever met. Wish Aust post would leave my items in a safe place so I can avoid this arragont and extremely rude lady

not my usual post office but the two ladies working there today were very crabby

Shocking service...refused service because i ask for a pen....his name is warren...unless he gave me a fake name....smug attitude ....never go there. I have heard so many other complaints about him and his wife....now i see true nature. Went to next post office and helped out with a pen....i have been double vaxed and wore mask and to be refused sevice make me sick....he should be providing of prove of vacinnation plus as all stores do provide hand sanitser