Phone Planet

Very helpful and friendly staff, Rae went above and beyond would highly recommend

The employee Shan is so amazing.He is a asset to the company as he helped me on his 30 min break as I was in hurry.Really appreciate such a customer serviceThank u

Phone planet are a bunch of liars and scammers. I went in and told her I have an iPhone 13. She INSISTED it was iphone 13 pro Max. No worries, I brought the case and then put it on my phone and it was too big. She DID NOT GIVE ME A REFUND OR AN EXCHANG3 AND SAID I WILL CALL SECURITY IF YOU DONT LEAVE THE STORE. Shame on you phone planet. WASTED $45 ON A CASE THAT DOESNT EVEN FIT MY PHONE. GOING TO REPORT YOU TO ACCC.

Went last minute shopping for some accessories as Christmas presents and they were extremely helpful and I liked the atmosphere! The customer service quality has been good across different stores, very happy.

I recently bought an Oppo pro find X5 from jbhi. I have been searching a phone case with credit card inserts from at least five phone shops in Melbourne and Adelaide, without finding one. This Phone Planet shop is the only shop that sells the right phone cases with my colour choices ! Excellent selection and services! Highly recommended.

Great service, fast and fixed my charger port while I waited.

Went above and beyond screen protector was stuck to phone very patient any other store would have sent us away. Thank you Rae

Last Thursday I went in to purchase a new screen projector and case for Samsung phone on order. The lady that served me was very helpful with showing me different products, and advised that screen protectors were 50% off (sign in the front entrance also said the same). After tapping my card to complete payment, I was handed the receipt showing I had been charged full price (less 2% discount) for the screen protector. As they didn't have the case I was after in stock, assumed that the discount only applied when you also purchased a case in the same transaction.Today I opened the packet to put the screen protector onto my new phone - no cleaning wipe or cloth as described, installation directions don't match, and the product itself is not tempered glass but a soft plastic film. Having paid $35 for this, I'm more than disappointed that I have clearly been sold a product other than described.Can't fault the friendliness of the staff, but beware of the quality and authenticity of the products you purchase here.

Very nice collection. Got served by Rae. She was so helpful and great with the service.