Bagel Bakery Cafe

Bought a blueberry muffin. No blueberries inside the muffin, maybe two or three blueberries on top of the muffin as decoration and it tasted old and dry. Won’t buy this again.

I forgot about the change of management until I came in today and bought some bread, pies and pastries. One lady didn’t bother serving customers until the other one reminded her to. Unfortunately when I tried what I purchased, it felt like a pale imitation of the treats I used to enjoy. The snail was too sweet, the pies were hard, and the cupcake was dry. It seems like new management does not have the baking experience to run a bakery. Previous owners used to make stunning desserts and great pies which were a hit every time. The Bagel Bakery has unfortunately taken a turn for the worse. There is opportunity for improvement, they just need to focus on delivering a great product again. In any case, products are still not as bad as the bakery in Winston Hills Mall.

Great little family run bakery with all of the traditional Aussie staples. Neenish tarts and lamingtons we’re both amazing! Will be back again soon for sure!

We have been customers here for a long time. We have enjoyed many perfect cups of coffee, thanks to the expertise of owner Lin, plus the obligatory delicious cake to go with the coffee.However the new owner, Stanley does not have the same welcoming way. Sadly the coffee is not that enjoyable. The new staff are not overly friendly. We recently bought two loaves of bread which were quite burnt on top.We and other customers we have spoken with all say the atmosphere has changed, not for the best. Lin always made our visits happy exchanges along with friendly chats with her young staff members.All customers want is a happy hello and to feel welcome and valued.

The young lady at the counter was rude. The coffee was very bitter and the milk was not warm enough. The beef pie, however, was good.

Not a nice experience today, new management. Been a regular for over 20 years. Shelves empty with not a lot of choice, lady owner eating a meat pie whilst customers in the shop, went to serve a customer and didn’t wash her hands. Very taken back at how the shop looked. Extremely disappointed.

Sadly this place has gone downhill since new management has taken over. There seems to never be any pies at whatever time I come in at the moment. 10am, 11am, 12pm, none! All they could offer was a cold pie at lunch time on a Saturday? Heat it up at home myself? Shame if you wanted to grab a pie for the road. So disappointing! Also the shelves are looking bare and sad, flies in the cabinets and dirty display shelves where all the little cakes are. It does not looking enticing like it used to. This used to be my go to for many years. Pick up your game otherwise you’ll lose a lot of local customers!

Great coffee. Cream buns to die for.Alana, Alex and Naomi and Christine who work on saturdays always helpful and friendlyWhat pleasant people they have working there.Excellent service give them a try..New owner Stanley friendly and welcoming..

Fantastic service and they will make anything you need. The quality is what brings me back weekly. Coffee is also really good. I ordered a couple of everything for my party and they made them for me for the next day. Lovely people.

I was very disappointed with the service I received from young fair girl at counter. She was so rude it was incredible. Luckily I have been a customer for 20 years so I am aware it is not indicative of the service I have previously received