Outdoors Domain - Melbourne Store & Showroom and Head Office

I have dealt with a number of different people from Outdoors Domain, and purchased an outdoor kitchen from them. I am very happy with the kitchen, and can honestly say it was the best pre-and-post sale service I have ever experienced. I had a couple of issues after purchase - not of their doing - which they could have baulked (and many retailers would have) however they went above and beyond to make sure everything was sorted out. I cannot recommend them more highly.

Purchased a Gasmate outdoor kitchen from Outdoors Domain. Received within 4 business days and we're up in North Queensland. Extremely happy with service and kitchen came in very sturdy packaging with no marks/dents. Very happy with purchase and how it all turned out. Will definitely buy from them again.

Picked up a great looking BBQ last week .Frendly staff good show room.Fitting it up now won't be long before we start to BBQSo happy its working plumbing all done

Pino is a superstar.Late last year he was very patient in assisting my wife and I select the right outdoor kitchen. He provided excellent advice and we have been thrilled with the BBQ over summer.This morning I noticed there was an issue with one of the cabinet doors on my Gasmate BBQ. I popped in with some photo's of the issue and he advised how to fix it. He told me if I still had issues to remove the door and bring it for him to have a look. Suffice to say the issue persisted so I took it in. He had one look at the door and just replaced it with another door. Where do you get that kind of service in this day and age? Absolutely brilliant. It's fair to say Outdoors domain is now my go to shop from anything outdoors!

Outdoors Domain were fantastic, they provided great advice and customer service along with the final product being exactly what me and my wife were wanting! We couldn't be happier with everything they did for us ;-)

We bought a fantastic outdoor table from these guys after a recommendation from a friend who also had a great experience buying outdoor furniture here. Staff are very helpful and the quality and prices are top notch. We’ll be returning for future purchases

The service and support from Outdoors Domain is incredible. Special mention to Chris who worked tirelessly with me to design my outdoor kitchen to suit my needs. Nothing was a hassle for Chris. The quality of product is superior to anything else I looked at and the price was perfect! Thanks again, I’ll be back for sure.

Thank you for prompt service I ordered it and with 6 days I had them , i would recamend your service to any body, regards MAL Charlton

Simply compelled!I am overwhelmingly compelled to write a review for Outdoors Domain after my dealings with them have exceeded expectations at every turn. During a time whereby stores and service providers are struggling to provide good service (or service at all) Chris, from outdoor domain has been exemplary. Upon paying for my order of an outdoor lounge online, I visited the store and was given a credit to use on a future purchase simply because they had since reduced the price of the 'Cano Lounge Set'.They communicated with me throughout and delivered the product as promised and on time (typically never happens). This meant that we had our new homes' outdoor area complete. The delivery guys were fantastic, friendly and considerate of our walls and tiled floor.Unfortunately, as it so happens, the supplier or warehouse seem to have cracked the wooden frame that forms part of the couch. I noticed this after opening the box a couple of days later.I reached out to Chris who not only immediately agreed to replace the piece, tracked down the out of stock item, arranged personal delivery, and followed up with me via email and phone to keep me informed of the situation. Within a couple of days, we were hand delivered a replacement and I am looking forward to using my store credit for more gear from the team at OD.Special mention to Chris who cannot be commended enough and to Outdoors Domain for a masterful all-round shopping experience and for setting the bar so high. We have made many purchases of late as we've just moved into our new home and OD have been a genuine standout.I will choose OD first for any future purchases and was lucky to have discovered them in the first place as I had agreed to buy the lounge elsewhere, however the competitor could not work out delivering the item. A disappointing experience turned out to be a blessing in disguise.Thanks OD.