Hairhouse Warehouse Airport West

The store is now under new management and it's been a VAST improvement to say the least! The store is now a clean, welcoming place to visit and the new hairdressers are fantastic, they actually listened to my worries about my hair and previous experiences. The new manager is super knowledgeable and easy going, she was able to completely revamp my current hair routine, and since my visit (last week) my hair has never felt this healthy! I couldn't have been happier with my experience and I encourage anyone who previously had a negative experience to go back and give this new team a chance!!

My mother and I got our hair done together. There was an opening so we were called to come in earlier - fantastic. The team were very friendly and took us through to the salon immediately. Teal started us off and had a great attitude. Joan then took over and did a fantastic job with my hair and my mums. Even after dealing with a difficult customer Joan remained calm and finished the job with the support of her team in a very professional manner. We’re very happy with our experience, thank you :)

Jo Jo and Mary were absolutely unbelievable. My 12yr old son was already anxious going to get his hair cut after many bad experiences. I finally got him to a barber we thought would be really good, and he absolutely butchered his hair. My son was hysterical. Straight after, I took him in to hair house warehouse to buy some product to style and fix it, and Mary started playing with it and was shocked about how badly it had been cut. She said they could fix the cut, so they put him in the chair straight away, and did the most amazing job. My son was so happy and I was totally grateful. Jo Jo is amazing and we will be seeing her from now on. They were so kind and compassionate and only wanted to help us. We are so grateful to them.

My 77 year old grandma went into this store looking for earrings and the worker sold her x2 helix piercings!!She clearly doesn’t have a helix, she has short hair and was telling the girl she wanted them for her ears which she only has one set of ear piercings - when her and my mum went back they refused to refund her after the girl talked her into buying helix piercings she can never use and made her pay $70 for them.

Erica is the best piercer bar none that i have come across. Her knowledge know how and technique are second to none i would not go to any other place or let any other piercer tamper with my cartilage and skin. A1 !!!! ABSOLUTELY BRILLIANT... Also by following her instructions never had any issue after i have had a piercing done....

This hair house need this new management team, beautiful welcoming great environment and energy, the hairdresser listen to my needs and I got my expectation. Thank you so much definitely will be coming back again.Anna

Asked for a trim got a full cut. Had a root tint ended up with full tint that did not work. Told me to go back and they would fix it. after 2 hours. As soon as I sat down my haircut was ridiculed by the hairdresser. Then she cut mine, not trimmed as I asked but CUT. Tried to blow wave against my part so as to not see what she had not done with the colour in other words nothing.DISASTER FULL STOP

I have gotten all of my piercings done here, and no complaints whatsoever! I recently got my helix done by Erica, and she was absolutely amazing!! After the piercing I started feeling a bit fainty and I was about to pass out and Erica came running out and helped me, which I will be forever grateful for. Recommend her 1000% !!

Was on the hunt for a new piercer and found Erica. Erica was amazing! If you’re looking for a new piercer, then she is definitely the one to go see! Have been back twice and each time has been just as great as the other!All the staff there and just wonderful to deal with!

I’m a bloke with quite long healthy hair (well below my shoulders). I was told my appointment was at 7pm, I got there on time and was told my hair dresser was on break and to come back in 10 mins. When I came back she was actually just running behind which is fine no stress. I was then told to come back in another 20 minutes.I only got a trim and It took all of 15 minutes. She gave me a great haircut, no issues there however; I was charged $50 for it! A 15 minute haircut for $50 are you kidding! Quickest and most expensive haircut I’ve ver had! Since when did hairdressers work for $200 an hour. Never going back