Living Design Furniture

Beware buyers!!! Note the following points from my recent experience:1. Extremely pathetic customer service. All the store staff shout over customers. Everyone lacks basic etiquette and common courtesy.2. If you don't speak Chinese, stay away from these guys.... Almost nobody in the company can speak one sentence in English.3. Last year, I ordered a dining table set with 8 chairs. They delivered 6 chairs saying 2 remaining chairs would arrive soon. I kept following up with them every week for last 4 months. Every time, one of them on the phone would give me the exact half Chinese-half English templated answer: your chairs will arrive next week". That too

Poor customer service, selling poor and scratched quality items, extremely rude to customers and treated us like we were servants. I would’ve given a 0 if there was an optionWe had ordered 4 chairs and a coffee table from them. They came in as scratched and busted, I asked if we can exchange or refund them but they started to yell and scream at us.

Bought and paid for sofa, delivery AND installation. Delivery people said they could not install after multiple attempts due to issues with the clips. They told us the company would send their supervisor to fix the problem.Sent messages to the store manager" Linda who told me it would be 2-3 weeks before someone would be here and I should find someone to fix it myself! After paying for installation

Got a broken TV unit. Called in and asked about my options - exchange or refund. The Chinese lady then overreacted and started being rude. Unacceptable. Hope I don’t need to call my solicitor.

Good price and service. Delivery driver was on time and very helpfully.

Worst experience ever. They are so disrespectful. We tried to buy a new chair and the chair some defects and we asked for a new one. Instead of giving us a new chair they insulted us for being petty and disregarded it as a small thing. Worst customer experience ever. The owners even threatened us and started to get physical. Bad quality store and even worse staff. Please don’t ever buy things from here.

I'm very happy with the product I ordered, it's well made, absolutely love the quality of the wood. I had no problem with the service. I will be back to order other pieces as I like the designs. Thank you!

Loved the extensive range of furniture. Great ranges of stone dining suite, luxury style bedroom suite and fabric and leather lounge suite and modern wall unit. Great price, negotiable. They delivered and assembled furniture at my home as well. Very happy with the product and service. Will recommend this store to my friend.

Worst experience ever, pathetic service even there so called manger Linda deal customers like servant, she dont know how to talk with customers n how to run buissbess. they just want money they dont know the business rules, they are running big furniture outlet n they don't have any policicies in place in terms of exchange, refund or change of mind. If they have different or exceptional policies then at the time of purchase or on their invoice they should mention those. At the time of selling they just want customer money. Please don't buy anything from them....I dnt know how they are doing business here they are fraud. I purchased wall hanging from them at the time of purchase they didn't mention anything, that wall hanging piece was bigger than my wall.Next day I went there and ask them I want to refund they said they don't have any refund policy if u refund the item u will loose your 25% deposit??seriously first time I heard this in Australia . Every store have refund, change of mind n exchange policies n how come they don't have any.. anywz it's my advice don't purchase from them you ll regeret ur purchase n loose your money,there are loads of other stores there n they have policies in place n very good customer services. Atleast they deal their customers respectfully n listen to them...