Crown Spa

I loved every minute of the Celebration package. Try and get there an hour before your booked appointment so that you can relax in the spa and the waterfall shower - it’s the relaxation before the relaxing 3 hour massage and facial… just perfect ! Again, as with everything else at Crown Towers, the customer service was exemplary!

Crown spa was a beautiful experience from the moment I walked in to the moment I left. The staff were incredibly friendly and professional.Do yourself a favour and book in with Kaneesha for a full body massage. She read my body perfectly and applied the right pressure in the right places. Best massage I've ever had!!

I had a wonderful time of relaxation at this place. Beautiful and clean setting. From spa to steam to massage. I feel rejuvenated after the treatment with bliss massage. Thanks to lovely Ida, who did the treatment. Thank you for the service. I had a wonderful experience. I would definitely come back again. I dare recommend it to anyone, visit crown spa and feel the experience of being pampered.

The spa was beautiful and service fabulous.The massage was good, however I wouldn’t say great. However, the products used smelt amazing.The steam room was clean and large.The only negative comment I could make is that the lights were kept on bright whilst I was having my massage. I think it would have been nice for the lights to be dimmed. The waiting room for the massage was dim and felt very relaxing.The tea and fresh orange juice was a nice refresher.

Contacted via email on Wednesday to make a booking for an advertised promotion as bookings were unable to made online, Missed call on Thursday with voicemail left stating that the booking was available and to call back.Attempted to return call on Friday, rang out and left voicemail. Did the same again Tuesday and then emailed again explaining the above. Contacted 12pm Wednesday, almost a week after my initial enquiry to be told fully booked, claimed they never received any voicemails, that bookings should be made 6-8 weeks in advance (even though one of their own colleagues confirmed availability of my requested timeframe the previous week) and that they don't answer the phone after 2pm despite the fact hours are listed as 9am - 5pm Sun-Thurs and 9am - 7pm Fri-Sat.Incompetent and has put me off visiting in the future.

Absolutely amazing experience today. Everything well thought out and the customer service was outstanding. Was it expensive? Yes. But was it value and worth it? Absolutely!The place is immaculate and the whole experience was a joy. Best spa experience in Perth for sure. Will be going back :) thanks ladies

Biggest disappointment ever. As I wanted a deep tissue massage we were told there was only 1 person qualified so we booked 3 months in advance. When we arrived at the Crown Towers for our 2 day stay, we received a text to advise that there was a 15% surcharge at the spa that they forgot to mention. We headed to the spa to check our booking for the next day. Only then we’re we told that the person we booked for the deep tissue massage had resigned and no one else was qualified so it had to be a standard massage.When we arrived and went into the hydro spa we thought it was pretty average so we went to the steam room. Thought we’d take another plunge into the hydro spa. It was stone cold with no jets working. When we mentioned this to reception they simply said ”oh it wasn’t working, thought it had been fixed so we will let maintenance know.” The massage itself was less than average, certainly not 5 star and not worth the $250. Won’t be going back, there’s far better out there for half the price.