World Gym Port Macquarie

Music selection leaves to be desired. Sauna smells like old men, good equipment range.Dimmable lights between 11pm and 4am would be great, vending machine

Excellent gym, excellent staff, excellent equipment, all held back and made unbearable by the fact they NEVER turn the air conditioner on during the day.I heard 6 different people complain about how hot it was today and all they do is open a door which provides no breeze. I'm fighting off the urge to pass out every day. It has been consistently hotter inside than it is outside since September. It was a bother back then, now that we're in summer it's just dangerous and negligent. It's cooler in the sauna than it is upstairs.It's a gym, we're doing things that are hot in a tin shed. Whatever the lowest temperature setting is, put it there and don't touch it until May. Don't use the scientifically disproven old wives tale of sweat = weightloss as an excuse to be cheap.

Edit: I have since been contacted by the gym.I signed up a membership for a month (as I am up in port mac for work) and paid initial fees and 1 week in advance. Used it once before the lockdown (paid $56.95). I was subsequently charged another week during the lockdown (debited directly from my account $21.95).And I’m back home and found out I was charged again for another week even though the membership has ended. I have been charged almost $100 for one visit. I called the gym 3 times and emailed them to rectify the situation, still waiting. I’m mainly concerned that they keep charging me via direct debit without my knowledge.Be aware of signing up for membership for short term.

Staff are amazing. Equipment new top of the range. I can train at any world gym in Australia. Rates are quite cheap no hidden fees at all. It is the best fitness centre in Port Macquarie. I have been a member to a few of the other 24h and non 24h gyms in Port. And this one takes the cake.

Absolutely love this gym (& im not a fan of any gyms!) The staff are helpful & polite, great space & range of equipment on offer. I am VERY happy with the infrared sauna in the bathrooms & the protein shakes from the cafe on site are amazing!! You can purchase clothes and supplements as well.... a one stop gym shop YES!!

Provided two months notice in writing of my intent to cancel my membership at the 12 month expiration. Was still charged a membership fee following the end of my contract. After two months of emailing the manager and membership rep, was refunded the incorrect amount.Manager has blamed the “direct debit provider” for the system error and inefficiency of processing a refund! I wonder how many other customer have been stung?? This is basically theft.After decades of gym membership, I’ve never encountered such unhelpful and inefficient service. No accountability or customer care.I notice all previous negative reviews have been dismissed as “fake accounts”. Interesting!

Absolutely loved the gym, and the staff. Such a wonderful environment to meet your health goals. Unfortunately, the last four months has gone down hill. Walking in and out of the gym, the staff are very clicky. Literally can't walk out the exit door without apologising for getting in the way of the staff (who don't acknowledge you). Contacted the manager, who acknowledged the problem with staff, yet is still charging for an additional month (despite my exceeding my contract, and it being out of date).It is hard enough for most of us to go to the gym. However being ingnored walking in, and then, having to appooge whist 4-5 staff members around talking at the exit just to open the exit door (and going silent when you walk past) is enough.

Saunas need an upgrade my partner says the women's are really bad too, the smell is unbearable. Equipment is good, could use the air conditioner more on hot days

A little intimidating at first but staff are so friendly and always willing to give a hand. Everything you could possible need in equipment is all supplied ready to go. Great facilities including the Barbell Cafe, plenty of lockers and supplies in bathrooms. Everything you could need in their shop with protein and gym wear. Great gym!