JB Hi-Fi Erina HOME

My local JB... Has been well supported by us for the last 15 years haha... Always attentive staff... Good deals... Love JB.

Great service. Bought a new washing machine and salesperson was very knowledgeable. Delivery was within days. Very happy with the whole process.

I had a great experience at JB Erina yesterday, I unfortunately was experiencing issues with a microphone I had bought which was no longer functional. I was hoping for some sort of remedy as I was in need of a working microphone, and the staff I spoke to, both a young woman and young man who was a manager I believe, were fantastic. I presented my receipt and they quickly got to work to helping me, and thankfully I received an exchange and was able to go home with a working microphone that day. Super happy with the service I received and am always impressed with their range of products and good prices!

Really knowledgeable people to serve you. The barista in the coffee machines area is first class.

Great customer service experience.. staff member spent at least 30 mins with me on the phone going over computer accessories as I was unable to go into store. Very much appreciated!

Quality customer service. Got a detailed description of all that I got. They were quick to get my deal done.

Hello,We’d like to bring to your attention two service superstars who’ve go above and beyond.My friend Tina wanted a new phone and always shops at JB. So at 550pm with only 10 mins to store close, we arrived at the JB HIFI Altona store.Lawra had a conversation with us, every single aspect of our interaction with Lawra was perfect. She was so helpful, professional, superb product knowledge. patient - despite it being closing time and by now the store was closed, she did not flinch or rush or hurry the sale. Patient and kind. Flawless execution of customers service promise. My friend bought the top of the range Samsung 5G, plus insurance plus OTTERBOX, and we will tell everyone we know about Lawra and JB Hifi.We also must mention her back up, Gene. He kept a register open, processed the sale, engaged us with wonderful conversation, and more.

What's with the checkout in the middle of the shop security makes you feel like a thief not going to any jbhifi again check out at front of store fools

Huge thank you to Chelsea in the mobile phone department. She was a fantastic help with our mother choosing her new phone, very knowledgeable with the phones and accessories.

Great service from door lady paying attention and caring about what I was looking for and then taking me to a rep who educated me on the best brand off earphones. Both women were really welcoming and seemed happy to offer service.