Australia Post - Sans Souci LPO

This post office is an absolute joke, I have never had such appalling customer service EVER! The Indian guy with the glasses should not be allowed to interact with the general public. I was both bullied and intimidated by him regarding a parcel that I went to pick up. The way he spoke to me was disgusting. It is such a shame that the people that were there before were so lovely. I have now set up for all my parcels to be delivered else where and I suggest everyone else does the same.

Worst service of any post office I have ever been to. Staff are really rude. Avoid at all costs - if you go online you can switch your delivery address to a parcel locker. Much better service from a steel box.

Very unprofessional staff. Slow and needs changes.. maybe half a star only. The old Indian with the eye glasses is very rude.. he shouldnt be working there. One of the worst Post Office in Sydney!! Sans Souci doesnt deserve this kind of service!

Never attempted delivery when I paid extra for express post

Incompetent and unhelpful. I've been given wrong information about registered mail (and paid for it for nothing) and the past two times I've been they simply cannot help me. Just close the shop, it's pointless.

This post modern live art exhibition depicts perfectly the 1950s post office experience. From the slow reaction time of the staff to not knowing any modern technology like internet or EFTPOS, I was transformed to my younger years. I must say I have visited many live art exhibition in my time, however these actors were committed heart and soul. The ability to act while showing no emotion or intelligence was impressive! The visuals, the smells and lights are an experience not to be missed. This show needs to be recognised and awarded at the highest level! Please purchase tickets before it's sold out! You can see the popularity cause a line out the door! Average show length between 2 to 4 hours.

rude and slow service, always talking on top of you especially the indian guy in glasses, will never return. Poor customer service. I use to be a loyal customer until they changed owners, much prefer to go the extra distance to the other post office around the corner than to give them any business.

Rude and incompetent. The older Indian gentleman with the glasses was the rudest customer service person I have ever spoken to. After reading some of the reviews it appears I’m not alone in thinking this.I went here to lodge a passport application and he told me I had filled in several parts of the form incorrectly, I asked him why as what he was saying made no sense, he proceeded to speak to me like I was a two-year-old while still not answering my question. He kept asking me if my baby had a drivers license Or if my baby had a passport in order to highlight what he thought was my stupidity. I spoke to the passport office and confirmed that he was wrong and I had filled out the form correctly.When I returned to try to lodge it again he scoffed & rolled his eyes at me, and did not apologise for the waste of my time and effort due to his error.His eyes lit up when he saw that I had gotten a date incorrect. Due to his earlier incompetence & his continued dismissive attitude, I questioned him on why this was wrong as I didn’t want to risk it being denied He didn’t explain or answer the question at all and began speaking to me like an idiot again, he just told me that I should follow him and & he won’t follow me. I was not going to blindly trust his advice as he had already demonstrated he didn’t know what he was talking about. When he continued with his condescending attitude I decided to make the effort to go to a different post office where it was lodged with no issues or attitude.The way he spoke to me was disgusting and I’m surprised that he thinks a job in customer service is suitable for him.

Worst post office I've been to. The service is slow and the employees there are incompetent. I went to this post office to return some clothes by post and I asked to get the return slip printed there. The employee scanned my return barcode and proceeded to tell me that the barcode was not valid and that the internet was down. I decided to leave and try another post office 5 minutes away, and their system was operating as normal. Can't tell if the employees just don't want to do their job or are just incompetent?

Unfriendly, incompetent, lazy and rude.I had a parcel dropped off at this LPO (I was home all day so I know my postman didn't even attempt to deliver to my door, I only know because the AusPost app). I called this LPO to inquire why a delivery was not attempted and to double check the parcel was indeed there before driving over. The first call didn't go through because the line was busy or off the hook, so I attempted a second time and decided to just wait on the line until someone picked up. First thing the guy said, Could you please stop calling here." Verbatum. I explained why I was calling