eStorm Service Centre

I recently had trouble with my ipad pro, jb hifi sent me to estorm.What can I say, the service and the advise that Jason gave me was A1. He was both courteous and very friendly. I wouldn’t hesitate to recommend the business to anyone.

Wow what wonderful, friendly service. I highly recommend this business. Jason clearly explained my options in a way I could easily understand. Most helpful. Fixed quicker than I expected.

I broke the screen on my iPhone 14 and after going to a couple of places and getting nowhere I found eStorm through the Apple website. I didn’t think we had a genuine Apple repair place in Toowoomba.I highly recommend eStorm, their customer service is fantastic and my phone was fixed within half a day.Later found out that they use genuine Apple parts where other repairers do not.Will definitely be using eStorm for future repairs.

Excellent service. I have been using eStorm a few times now for my apple devices. Staff is always really friendly and helpful and repairs are professional and fast. Highly recommend them.

I purchased a I-Pad 11 pro just before Christmas 2022, everything was working fine until a couple of days ago, then the I-Pad would not turn on. I went to the store where I made the original purchase and after an hour and several staff of that store the issue could not be resolved. Eventually they gave up and re-directed me to seek help from E-Storm Toowoomba. Within 10 secs of explaining the issue with the people at E-Storm the problem was solved and now everything is OK again. Very friendly and excellent customer service.

I went to get assistance with my iPhone 14 and right from the beginning the person serving me terrible customer service particularly when I was booked in. He was quite rude, disrespectful and degrading.There was no regard that I had been in contact with Apple and followed their directions, hence it did not work so I was then forwarded onto eStorm, I thought great someone to help me which to their credit they did fix it.However would ask a question and the reply would be “well I’m not a genius” nobody said he was but you would think that working with these on a regular basis you would have some ideas.His final remark actually got me was “no point telling you what to do because you wouldn’t get it or remember it. You can just go, haven’t got time too busy.”

Service was quick, helpful and reasonably priced, very happy with the laptop repairs done for me. Highly recommend eStorm

I’ve never had a bad experience here. Recently, James helped diagnose my MacBook Air: his service was exemplary for its speed, transparency and helpfulness. Emma has been really courteous and helpful in previous visits. I trust e-Storm with my Apple gear.