LUSH Cosmetics Joondalup

I went in today to purchase a gift for a friend and the lovely lady who served me was so friendly and helpful and took the time to help me get the right products.The little surprise at the end of my purchase really made my day. One of the nicest gestures that I have ever encountered.Thank you so much for really making my day.

My daughter had her 13th birthday party at the store on a Friday late afternoon, which was the perfect time, as the shop was quiet. The staff were terrific with the girls, who had a great time with games and skin care sessions. They were given a generous party bag with some of the Lush products and a bath bomb they made themselves. There was even a special party bag with some beautiful Lush samples for me :-).I had walked in a few times before to enquire and book the party, and every single staff member I have dealt with in this store has been wonderful.

I wandered in after my shift for a little pick me up and Cam was so friendly and so helpful. Will definitely be coming back. The store was so well stocked and beautifully maintained.

friendly staff and well explained sale information. Very nice experience to shop on the Boxing Day

Lovely little store with an helpful and vibrant team, huge gift selection perfect for any occasion

Being Christmas time my partner knows how much I love LUSH, he wanted to get me something from a store I love. He walked in and was asked if he needed any help, he requested a bit of help as he wanted to surprise me and get me something different to what I usually get. The lady who offered help asked him who he was shopping for, My partner told her who he was shopping for and told her he was happy to go with what ever she recommended as long as it did not contain lavender as I am severely allergic to lavender. I open my one of my gifts from him today being a Christmas candy box and pull out the little card thing that tells you what’s in the box and have a read, to my surprise I read that the snow man bath bomb contains lavender oil and that resulted in me having an allergic reaction upon opening the box, I understand that mistakes happen and sometimes it’s hard to know what’s in every product and every gift box, but I feel like there is a lack of care or maybe a little bit more training was needed. I love LUSH but it caused me to spend Christmas Day recovering from an allergic reaction rather than spending it with my family and friends.

Friendly staff who really know their stuff, welcoming atmosphere and a great place for gifts. Jess has helped me out time and time again with the perfect present.

Beautiful store. Perfect for gifts. Excellent customer service too.