Hotel Lona

Great atmosphere on the rooftop for Friday night drinks. Staff are very friendly and accommodating. Sam the manager went out of his way to find us a table even though they were fully booked. Thanks for the great cocktails!

Great alternate food menu, have a great range of vegetarian dishes as wellVery well done restoration of the old building

Hotel Lona in Frankston offers a fresh vibrant space for great drinks and food. Their rooftop provides an amazing outdoor space (especially in summer) and there's plenty of break out spots for large groups. Probably now takes the cake as the number one go to spot for food and friends in Frankston.

The ambience is great and the staff were helpful and friendly. The food was nice but it's a bit expensive for Franga. Server forgot my cider, brought it over after being reminded.

Fantastic new hotel in Frankston its fresh, modern, beautifully styled and the staff were super friendly, plenty of icy cold tap beers there's multiple places to chill out including this superb rooftop bar area (see photos) its definitely become literally overnight my favourite spot to catch up with my daughter, my friends and band mates, well done to the owners‼️I'm giving it a big thumbs up and 5 ⭐⭐⭐⭐⭐ its super impressive ❤

Was so excited to try this place, so devastated because we were served a very raw chicken (see photos). It initially was soggy at first bite, appeared rushed, but to find that over half of it was raw was super disheartening. The staff seemed very flustered throughout the night and we're unsure what to do by initial reaction once we told them. We asked for money back and it was given in cash. No huge apology, we left promptly.As a bar, drinks were fine - somewhat atmospheric roof top despite heat and issues with music speakers. As a restaurant, it has a long way to go regarding service and quality of food.EDIT: Hi Hotel Lona, I'm not pleased to be asked to remove a review - it is a review for a reason. Undercooked chicken is a serious health concern, and despite years in service, staffing delays, whatever the reason: there simply is no excuse. I could list the other issues with this meal, cold chips and little toppings for value...but instead I'm choosing to go with the biggest concern and not nit pick. Might I refer to the review as well, it was the handling of the situation afterwards that also was concerning. Protocols for how to handle these situations should be priority, having worked in the hospitality industry myself.This review will stay, along with the hundreds of presumed fake reviews from users who only have ever posted one review, rather than google local guides like myself who rate ongoing places.It shouldn't be on the customer to uphold a places reputation, that is on the business. I'm simply posting an experience, but will happily return, as I had already implied 'has a long way to go' - once service and quality has improved, and I'll see this through genuine reviews on this page. Can I ask how this is 'misleading' as you state? It is from your restaurant.... What's more damaging to your reputation is not taking accountability for your actions, rather providing a list of excuses and trying to guilt a customer, asking them to change a review.I respectfully ask you see this review as a means to improve, because this experience should never have happened, ever - serious health concern we are overlooking here. I look forward to seeing you improve, and will be happy to give you another chance. Thanks!

Good good, very nice staff, awesome atmosphere and great venue - someone needs to stop the comedy though, I have never felt so awkward in my life listening to some of the jokes and zero laughter from the crowd. Highly recommend maybe changing to a trivia night instead.

Good vibes, cool decor and so much potential however unfortunately didn’t deliver. Ordered nachos and the chips came out literally charcoal. Other than that nice place for a drink and dude behind the bar was friendly.

Hands down best burger in Frankston, there has to be magic in those buns.Happy environment with great service.Couldn’t help but check out a Parma being served on the next table, will be back to try ASAP