Pakenham Accident Repairs

Low level professionalism for customer communication, rude and no time commitment to what they spoke about, They told me that I will have a quote tomorrow, upon following up after even 2 days their response is like.. "go somewhere else as we are busy".. what a waste of time!!

I recently had an incident where a driver had reversed into me, I took my car into pakenham accident repairs and the experience was fantastic. From how friendly the staff were, to how clean and amazing my car looked afterwards, they repaired it with great precision, in amazing time and made it look brand new, they did a full exterior and interior clean to top it all off, I’d like to that the whole crew for doing such an amazing job

After an unfortunate accident I got multiple quotes and these guys were the best price by a long shot. Very honest, down to earth and professional. It took a bit longer than expected but they gave me a car on loan for the inconvenience. Very happy with the job they did. I would highly recommend them.

In that accident it has caused damage to the metal work which you have not quoted. Also no one was spoken to abusively, they were just told to cancel the quote. I believe it’s funny that you are able to respond to a review but I am yet to receive a phone call back. If you’s believe I have spoken to someone badly please in great detail inform me on what was badly said, as I know for a fact I did not speak to anyone badly.

Con and the team repaired the damage by my tight deadline. Very friendly. Looks great.

I recently had my car repaired at Pakenham Accident Repairs and I must say that the experience was fantastic. The staff was friendly and helpful, and they managed the entire process thoroughly. My car was fixed on time and looked as good as new. They even went above and beyond to clean the car inside out. I was extremely impressed with the quality of service and attention to detail. I highly recommend this workshop to anyone in need of reliable and efficient car repairs.

These guys are your local friendly repairers. I will definitely pay the extra RACV insurance ripoff to choose your own repairer and go here than to pay to go to the RACV chop shop! Thanks boys for looking after us.

Great team at Pakenham Accident Repairs! From the reception staff right through to management. I’ve had my vehicle repaired here more than once and I have always been more than happy with the outcome. My son had his vehicle repaired there recently and again they didn’t disappoint….the car looked brand new! Would highly recommend this panel shop!

Took my car here after an accident to get a quote for a repair. I have since received my quote which is only for half of the work to be done. I have since called them asking for a call back so the quote can be fixed and I waited 8 hours and still haven’t received a call back.Would not recommend didn’t take the time to have a look at my car properly to see the damage and has only quoted for exterior damage not underneath repairs.Can’t seem to reply to comment below so adding my reply here :To the below comment, in that accident it has caused damage to the metal work which you have not quoted. Also no one was spoken to abusively, they were just told to cancel the quote. I believe it’s funny that you are able to respond to a review but I am yet to receive a phone call back. If you’s believe I have spoken to someone badly please in great detail inform me on what was badly said, as I know for a fact I did not speak to anyone badly.