Forever New Craigieburn

WORST CUSTOMER SERVICE EVER.I had the epping store call and put a dress on hold, as I was on my way to pick it up from Craigieburn. It took me 20 minutes to get there, and as they told the epping store they will leave it on hold till the next day. As i entered the store, i stood behind a lady in line until the cashier had finished serving her. It came to my attention she was PURCHASING the dress that I had just called to put on hold for me!! When I approached the staff member she said it was in the hold section 'with no note on it' I was pretty much shrugged off, and told too bad" we sold the dress and there is nothing we can do. Now this is not about a dress

The worst customer service I have ever received. Staff are constantly on a high horse, only greeting you if they like your appearance. The manager there, my god does she not know how to do her job. Terrible customer service, every time I spend there I feel like it’s a waste of my money and not worth the budget they’re trying to make for that day. Worst store, with the worst customer service, and that is an understatement.

The shop assistant did not come into the fitting rooms once to ask if I needed any help. Usually they are very helpful.

Worst customer service in the world. I was treated like nothing so disrespectful. Last time i came here it was a great time. This time when i came to return something with the receipt i was talked to in a rude way because I did not have the tags. Worst place ever! I totally prefer Katie's or dottie.

Very good collection for all sizes, friendly staff!

Very nice lady was here yesterday and she was so nice and helpful

My cousin put a dress on hold for our other cousins huge event. When she went to pick it up 20 minutes after putting it on hold, One of the ladys sold it infront of her to someone else. When the lady was asked why she did that she pretty much responded with too bad""

Thank you Shania C for making my shopping experience pleasurable! You went above and beyond! Keep up the great work!