JB Hi-Fi Brighton HOME Superstore

I had a great shopping experience with this store especially with Christopher. I placed an order via phone call and the stock was available. I was told to come and collect as they would make it ready in the next hour. When I arrived, to my surprise, yes my order was awaiting payment. When I asked to check out other products, Chris did not hesitate to ask me to go around and offered if he could explain to me. This is really an exceptional service. I would definitely come back to purchase other stuff here again.

I visited the JB Hi-Fi Brighton store on Saturday afternoon to buy a new TV. The store was very busy, and there was a long line at the checkout. I waited for about 15 minutes to be served, which was a bit frustrating. However, the staff member who helped me was very friendly and helpful, and she took the time to explain the different features of the TVs I was interested in. I ended up buying a TV that I was very happy with.Overall, I had a positive experience at JB Hi-Fi Brighton. The staff were friendly and helpful, and the store had a wide range of products. However, the wait time at the checkout was a bit long. If the store was less busy, I would have given it 5 stars.

We went close to closing time, with no intention of buying, but we were served by Andy. which gave us an excellent service with the best predisposition and always with a smile. He even had to stay with his and his manager Sam for an hour more than his schedule. and still it was always an excellent service.

I like the location. Parking out front and beside the building. It looks like an old building re-purposed, and they have done a fairly good job.I actually went to look at projectors, but there were none on display. I can only assume they are not too popular in this store (or maybe they are a low seller). So no sale.Plenty of variety of gear here. TV's, fridges, washing machines, drones...even coffee machines.

Unfortunately , have had a terrible experience in ordering a dishwasher from JB Hi Fi Online. The premium delivery service does NOT include the removal of existing appliances, although you are sold' the idea that will be the case. Only to find support hiding behind T&C's to suggest that it is our responsibility to manage this. Just be aware of these potential hidden costs when purchasing such an item from here. Have had much better dealings with Good Guys and Harvey Norman on such matters."

Somehow I just didn’t realize they sell/stock washing machines and dishwashers. Pretty well stocked store.Helpful. No issues. Keep using them.

Fantastic service from Luke in the computer department! He is knowledgeable about EVERY computer and laptop available in the store! He knows all specs and recommended alternatives that suited our requirements. He have just been to Harvey Norman, Good Guys and JB HI Southland and the service at any of these stores does not come anywhere near the level of service provided by Luke!

Amanda in the audio department was so lovely, helpful and honest. If only every customer service employee had the same level of positivity the world might continue to select in-store shopping over Online alternatives. Thanks Amanda!

Not surprised but another experience that’s second to none. Both Dillon and Andy have done an exemplary job of helping me navigate the tedious job of managing Telstra. Award winning team at Brighton homemaker store.