Unique Diamonds | Canberra

This is a very belated review of the fantastic experience I had designing and purchasing an engagement ring from Unique Diamonds in April 2022.Mia and Jo were incredibly patient, knowledgeable and helpful in guiding me through the process to create the perfect, ethical ring for my partner.I knew absolutely nothing about jewellery, so really appreciated Mia taking the time to explain all the details and process - and provide honest advice throughout the design process.Nothing was ever too difficult for Mia and Jo, and I was incredibly impressed with their prompt turnaround of emails, designs and the final ring. My partner absolute loves her engagement ring. I’d recommend Unique Diamonds to anyone.Thanks again Mia and Jo!

I’m in-love with my ring, so happy I went in to unique diamonds. Excellent customer service, and really friendly staff. Highly recommend. Will be back for the eternity band ;)

I was less than a week out from my wedding and received my wedding ring I had ordered from another store and it was nothing like the ring I had actually ordered. In a complete panic, I found Unique Diamonds. After speaking to Jo, I felt instantly calm. She reassured me that they would be able to help me and fitted me in for an appointment straight away. I went into the store and found exactly what I was after. I was able to loan a ‘sample’ for my wedding day while my actual ring was being made. They completely saved the day and I have since now received the most perfect wedding ring I could have asked for. Jo and Mia went above and beyond to ensure it was exactly what I wanted even when I was being a bit indecisive on the finer details. I am so grateful I found you guys, and my only regret is not going to you sooner. Thanks again, a very happy and appreciative bride.

I recently received my second ring from Unique Diamonds and I was very happy with the overall experience. Mia was a delight to work with and I couldn't fault anything in the process. The team always share their knowledge on Instagram and always do their best to educate their clients. Can't wait to get my next piece from them :)

I had such an incredible experience working with Mia at Unique Diamonds while creating the perfect custom ring for my now fiancee. She was so kind and helpful in the process, sending many 3D renders of the design along the way and helping to make any adjustments I wanted so that we could create a beautiful, one of a kind ring for my partner. I can't say enough good things about the whole process and the quality and craftsmanship of the ring which she absolutely LOVED.

Mia designed a beautiful statement ring for me out of a stone my beloved grandma left to me. She advised me well about how best to feature the stone and showed me pictures before it was made. I had the ring made to wear at my wedding and I had soooo many compliments. It truly is something eye catching and special. Mia and her colleagues were friendly, efficient and capable. I would go back there again :)

Summary: Highly recommended, with excellent customer service, transparency, and competitively priced. Importantly, the engagement ring I purchased looks amazing (according to both me and my now fiancé!).More detail:I recently picked up my now fiancé's engagement ring from Unique Diamonds and it exceeds expectations. The team sent me designs for two options I was considering (solitaire and trilogy) and the final product matched the design I chose exactly (trilogy). It also came earlier than the ETA they provided (4 weeks vs 5).Josh (owner) was transparent throughout the process, and didn't try to push me at any stage; it's all at your own pace. It removed stress from what can be a tough process and decision. Thank you to Josh, Emily and the wider team.

Mia was absolutely amazing from start to finish with both my engagement and our wedding rings. We were able to make selections remotely as we weren’t local and she was super responsive and always happy to answer any questions. I couldn’t be happier with the service and how easy the whole process was. Would highly recommend Unique Diamonds to anyone

It was absolutely amazing working with everyone at unique Diamonds. From my very first consultation to the moment I picked up my custom designed engagement ring, the service and attention to detail was first class. Mia had a wealth of knowledge and was able to guide me to produce a stunning piece my partner loves to show off!To top it all off all their pricing was absolutely unbelievable and just phenomenal value!Don't bother wasting your time with all of the other cowboys in Canberra who fumble at the idea of anything over 1 carat and good Color / Clarity. I've already done this for you, take my word and just give them a call or better yet go and see for yourself, you will never look back!So glad I found this Gem ;) of a shop in Braddon, I will be buying all my jewels from them moving forward. In fact, getting another ring made for myself there at present :)Thanks again Mia, Josh and the entire team!

Despite initial concerns that I might be buying from a front for the Lord's Resistance Army, Unique Diamonds proved to not be a front for a Sub-Saharan African Militia Group and was also excellent value for money.Customer service with Mia was first rate and she completely understood the timing challenges of purchasing an engagement ring. I add that a free resize was included post purchase and that it was done to an excellent standard in very good time with zero issues.The ring itself was bought off-the-shelf and was of excellent quality for the price. This was based on the advice of a friend who had 10 years recent experience in the jewelry industry.So, If your contacts in the Congo have run out but you still feel like getting excellent value for money, Check out Unique Diamonds.