My Butler Service | Mobile Laundry Service

Great service. You book they collect, clean and return. Receiving txt messages on collection and drop off so you know when they will arrive and return. How much more simple and reliable can you get. love it!

Completely stretched my linen skirt.They returned it to me safety pinned to the coat hanger, which was completely unnecessary as the skirt had loops built in specifically designed for hanging the skirt on a hanger.Because of the way they hung it, they stretched the skirt out and it is unwearable. The skirt was once high wasted and it now falls way below my belly button.Currently in the process of rectifying the issue, so will see what happens.Update: they picked up my skirt again and confirmed they had stretched it after comparing it to the sizing guide on the stores website. They altered it back to the size and returned it.Turn around time for the repair was just over 2 weeks.Getting ahold of staff staff member during that time was still proving to be difficult as the phone continuously rings w no answer.Now that the skirt has been repaired you can’t see the damage.

I was exremely pleased by the service received from My Butler service. The goods came back to me looking as brand new. The after sales service was also terrific - I will be using them forever.

Such a great service! Professional, reliable, good quality and so easy to book via sms

We recently started using My Butler Service to reclaim some time usually taken up by ironing and trips to the dry cleaners. The quality of the service is excellent, it is very reliable, and also great value.

Thank you my Butler Service! Very efficient, communication is amazing. I recommend this service

I wish I didn’t have to leave this rating - some of the service I have received has been very good. However, I recently sent an order that contained wash/iron AND dry cleaning. I used the appropriate separate colored bags for these items according to the service procedures. My dry cleaning item was returned washed & folded (ruined). I have sent 4 emails asking what Shirt Butler will do to rectify the situation - I received 1 response stating the error was mine. No response to my repeated follow-ups demonstrating the error was not mine. On another occasion I received approx 8 knit tops (polo style) hung from the shoulders on wire hangers which stretched the shoulders. I emailed and informed them what happened and requested my knits be folded in half and hung over the bottom rail of the hanger (like trousers) so the shoulders are not damaged by being stretched out. The response was to agree with me, no offer to re-do & correct the shoulders. But the next lot of knit shirts I sent came back exactly the same, ie, hung from the shoulders. This service only works well for standard business shirts. Would warn against sending them anything else or it may be damaged.

My Butler Service make cleaning and dry cleaning convenient! Their service is excellent, simple and easy to opt in or out per week. My shirts always come back on hangers, clean and fresh. Thanks guys

I have only just become aware of My Butler Service through the needs of an elderly gentleman I have started to assist. Unfortunately at first there was a big mixup with payment of an account but they still came and collected his next load of washing. Now the mixup has been cleared up. They were always courteous and tried to help. I would recommend My Butler Service very highly