AUSREO - Lidcombe

Very helpful at the front desk with great service

Great customer service the boys at the front was very helpful.. 5 star ⭐️

Best in the business been. The boys at Lidcombe are always happy to help

Great customer service, and stick availabilities.

Friendly and helpful staff. Parking available.

Great store, great service. Always in point

Contacted Ausreo lidcombe today, the phone was answered by a man who obviously is complacent and doesn’t understand how to be respectful, he has astonishingly terrible manner at me asking simple questions ie can I have the email to send my plans to?. He was extremely abrupt and argumentative for no reason, he advised not only are they not taking planning submissions but that none of the ausreo locations are accepting any more work currently! when I questioned when they will accept planning I was advised he doesn’t know. I then called another ausreo location to confirm what he said about no ausreo location accepting orders or estimates to order and I was advised that’s incorrect and they were happy to help and take my business. Over the years I’ve actually had much grief ordering from ausreo, having to continually follow them up over and over to get my order processed and sent out.the service just isn’t there as it should be, management needs to train their staff on customer etiquette! We all work in building it’s a tough industry at times but that’s no excuse for blatant inappropriate rude behaviour.

The only place I recommend for any contractor to purchase their reinforcement requirements. Great customer service.

Very helpful personelAlways polite and happy to serve us

Always friendly and helpful. It is always our go to place for our steel. Keep up the good work team