Melbourne Sports Shoes

Great service, competitive prices and staff have always been very helpful. They are very patient and professional for recommending the right shoes for the right feet.My podiatrist recommended them and I haven’t looked back and I have told many family members to visit and they think it’s the best recommendation that I have provided them.Keep up the great work. Will be coming soon with the kids for some school shoes. Cheers

I went shopping for school shoes with my mum, experience was great until we found that after purchasing them, we’d been ripped off for 70$. Do not recommend!

They don’t do refunds even if you bought the day before. Wasn’t told and no signs up to let people know it’s a credit only. You can buy the same stuff in stores that will give refunds. If the item has not been touched there should be no reason to not give a refund. That’s stealing peoples money. Won’t be shopping there again.

The prices were excellent but... my dad asked for a size 10 shoe so the worker went to get it from the back. He came back to us holding size 9? He tried to sell it to us but we declined. We said clearly that my dads foot was size 10, so he went to get them. It took him 20 minutes until he came back with a size 12. What? Just me orz.

Possibly the worst customer service I’ve ever experienced in a shoe shop.I told the man, Chris, what size I am and he gave me a smaller size to try, after trying the same size on that was on display.Then he tried to tell me the women’s and men’s were a different width when they’re a unisex shoe. I have had the same size foot for years and know even the length of my foot.After pointing this out, he was beyond rude about it and told me if I’m not there to buy stop wasting his time and leave. I was prepared to buy if they had my size.Overheard another customer explaining to the younger man working that it was the wrong size too. EU vs US.They obviously don’t understand the product their selling.Might “cheaper” prices but it’s not worth the service you receive.

Very disappointed, I bought a pair of shoes and I checked with the girl at counter what’s return refund policy, she said yeah bring them back if you have a change of mind. Next day I went to return them because they were uncomfortable and she refused to give refund. She said we never do refund and didn’t tell me the same thing when I asked while purchasing a day before. Extremely disappointed

Been going to these guys for a long time and always find excellent service and provide good deals. Did find they were a bit late opening up, so came back a hour later. But went today and was helped by a lass who seemed to know her stuff. Opted for a pair of shoes with jazzy red laces, also came with grey ones to match. The boss offered to change the laces and did it right there on the spot. Great survice and friendly staff, highly recommended.

I've bought shoes here a few times; Love it - it's like going into the tardis - I never fail to be amazed at how many different shoes they have in this store. It's like a mega store very neatly and carefully condensed down to a point where you see their very comprehensive range of adult and kids shoes while standing in one place! The staff know their stuff, have competitive prices and are never pushy. Checks the boxes for me!

HopelessOpened twenty minutes past the advertised time.Didn’t care- took my details to call me when the shoes will be in.Couldn’t spell my name correctlyDidn’t call me.Lost business with substandard business practices.