ICAL International Customs And Logistics

I've worked with ICal for nearly 10 years and can find no fault. Their people are all friendly and easy to work with, they have a can do attitude that makes importing freight easy.They are well priced and have an extensive network of freight companies worldwide that enables them to move the freight efficiently and cost effectively.Recommended to any company looking to import freight

I have been importing trailers from the US for well over 12 years and have found Barbara at ICAL an absolute professional to work with. No question was too big or too small and I always had a quick follow up on any enquiry poised. I would recommend ICAL and especially Barbara for your Shipping needs. Don

Knowledgeable, courteous staff with a great work ethos. ICAL provides premium Customs and Logistics services, and they always make an extra effort to take care of their clients. Highly recommend using their services!

I booked a container of goods that was ready to be imported into Australia in September 2021. The container arrived December 2021 as it failed a tailgate inspection. My goods had to be unpacked and delivered on a flatbed trailer. I confirmed with the imports operations manager at Ical that invoices for their complete services had been finalised in January 2022, to which they assured there were no final payments to be made. On 4 February I then received another invoice for cleaning, inspection and re-delivery. The significant time delay meant I could not pass the invoice for to the company who packed my container, and hence I am left with the bill. I raised my concerns around this time delay, and the obvious miscommunication regarding what I believed to be the final invoice in January 2022. I am disappointed to be told there is nothing Ical can do.

I deal with ICAL as a third party for exports to numerous countries. I have always found their service to be fast and professional. Even thought I am not 'their' customer a such, I am always treated as a customer and no issue is too hard for them to deal with. Highly recommend their services.

Excellent Customer Service, very professional, timely response.Great rates. Have been using ICAL for approx 4 years now.Highly recommend ICAL as a freight forwarder.

One of the most professional companies I have ever worked with.Ical looks after our imports, exports, storage and logistics, they always ensure we get the most compatible prices.Their service is the best, on time and the staff is great, assist with anything and always with a smile.I highly recommend them

One of the best custom brokers of Melbourne. Very polite, decent and customer oriented. Definitely recommend

Very good service and highly recommend 24/7

I can not recommend the team at ICAL highly enough (Mark & Matthew inparticular). I have dealt with them on and off over the years and regardless of how long it has been they are always too happy to help out in any way that they can regardless of how big or small the job is. If I could give 10 stars out of 5 , then I would! By far the best and most reliable service I have received from any company in the Industry by a long shot.