Westpac Branch Elsternwick

I deposited over $5000.00 in the night banking bussiness ATM on the 21st dec at the Elsternwick branch and after placing the deposit bag into the night safe shute the machine gave me a receipt which said unable to deposit please do not litter"

I was very disappointed for the rude and impatient banker threw my cash on the table to me in the private room when I was trying to look for somewhere can place inside. That's bad experience of get non-respected thing!

Ruth gave outstanding customer service today with a coins to notes exchange

Pleasant and helpful staff, well managed branch.

Great experience today setting up accounts. Professional and personable staff. Particularly happy with our new Personal Banking Representative. She is an asset to Westpac. Thanks Yesim!

Decided to come into the bank that i have been with for 15+ years to exchange coins to notes (Usually a simple trade). However, when i had eventually been given the chance to speak to a representative, i had been directed to count the coins myself. To which i had complied with, in addition to the machines being broken, it had taken above 45 minutes to sort a simple exchange from coins to notes. I would definitely suggest going to a branch like Breaside, where they offer individual representatives to sort and assist with the speedy exchange. I would simply retain from returning to this branch with the sarcastic attitude displayed throughout the whole interaction.

A member of the staff at this branch has shared my transaction records with other people

Nice experience!