Shaver Shop Blacktown

Very poor customer service and very unpleasant experience. Staff is very rude and doesn't want to listen to the customer. If you go back for refund for any item, then good luck because staff exactly knew how to argue with customer for not giving the refund and at the end make you believe that it was customer's fault not the actual faulty product. Go some where else but never go to this perticular store for refund.

Rubbish service. Already say okay to price match. Looks out up online on their comp and verifies the price. Then says let me call them to further varify. Get over yourself. How many verifications do you need? Do you also need me to go buy it there and bring you a receipt so you can price match.

The ladies today were so helpful to me, my sister was telling me i shouldn’t shave my hair and the girls were very lovely and happy to help me with all of the questions I had.

Very disappointed with the Blacktown Westpoint store today. Bad customer service, aggressive and rude seems to be mentioned a number of times by other reviewers. The manager working there is disengaged with customers and shows no regard for the negative image they project towards their business.I suggest avoiding his place if you want to have a trouble free experience and visit another Shaver Shop store. I was able to resolve my issue by calling their customer service for something that should have been resolved in store.

One of the worst customer service ever. Rudest lady served today 12/1/23. @Shavershop head office, please you need to groom your staff first.

Very poor customer service. Bought a product which was fully refundable upon return as per Shaver Shop policy.The guy even did not wanted to listen to us.

Good quality products and customer service was good. Must visit and if you feel poor customer service you have option there at store to write feedback on ipad kept near billing area.

Hi. I went to the shaver shop at blacktown on 22 November at around 3pm.very bad service and rude.I went to buy something that I wanted and I showed them the item online to see if it was available there but staff said it's not there. He checked in the system and it saw it was in stock. He was serving me when some other customer came into the store and he started talking to him. His colleague came to me and started talking to me but he wasn't helpful at all. Instead of looking for Item, he was trying to tell me that the shop next door may have it and go and try there. The woman working there she came and asked what I was looking for and gave it to me straight away from shelf. She was very helpful. I wasn't happy with behaviour and service of the 2 men working there.

Went for a click and collect, literally empty shop, the lady looked at me as if I am a shoplifter, no greeting nothing, very serious looks , somehow managed to get my item.In contrast, Parramatta Westfield shop staff were much friendly.

Joshua was a great help. I was 7 steps into the shop an he asked if I needed help. Told him what I needed. He showed me where it was. Also very informative. Would be lucky if I spent 5mins in the shop. Top service. Will definitely shop here again