The Good Guys Mildura

Good product line up & helpfull staff. Bought a couple of items from there. Sammy helpd us a lot. Thx Again guys

In store experience great could not fault is always great. Paid for delivery of goods and shop staff very helpful when I had to change delivery date....provided 72 hours notice. Local delivery sub contracted out. Good Guys advised by text day before delivery I would receive a text .on morning of delivery with an estimated delivery time... no text recieved...10.56am called the store and told by staff the contracted delivery provider would contact me to advise estimated delivery time......3pm no contact from delivery contractor so called the store......unable to provide update when goods to be delivered...this is very very poor after sales service will make me think twice before buying there again. Not the first time I've wasted a day waiting on Good Guys delivery contractor. GG will lose my personal business my professional business purchases and my partners business purchases.....you need to sort out a better delivery service.

Great staff, always happy to assist witha deal.

I have brought most house hold products from The Good Guys and the last few times I've had the same sales person Sammy, he is amazing and will always do everything he can to get you the best price, I am so happy with my purchases.

Tanya the manager was great in customer service and they offer fair prices too will come back again .

the Mildura store has great costumer service. my old computer died the night before and i walked across on my half hour lunch and was in out in less than 15 minutes with a new computer that suits my needs. Jordan was a wonderful help in choosing the right laptop that would suit me going away to uni and stayed in budget.

Usually have a great experience with Mildura Good Guys and dud again in store when we purchased a fridge thus week.The delivery men were anything but focused on customer service, their rude interaction when calling to notify our daughter who had to let then in on our behalf was disgraceful.When they got the fridge into the kitchen they told her it would be left inside the door,they would not put it two meters more in the spot

1/12/22 Wondering the store, founds some wireless mouse for pc in a bargin bin $10 and under" turns our put in by mistake

Customer service get 5 stars.They are all polite they do everything in their power to help you out to purchase the right product.When it comes to the gold service it is very deceptive I paid extra for a reverse cycle air conditioning because whether it's cold or hot it is a must in a household with the extreme weather and especially when you have an 88 year old demented person living with you it's been a week since I rang and I heard nothing ,,they say that it's 7 year warranty and they will come out and fix it right away when it breaks down in those 7 years, and if it's not fixable they will replace it that's what I was told, and I trusted them and I paid the extra not on just one product, I paid the extra gold service on a microwave just to please the salesperson I knew I was never going to use it if the microwave breaks down I will get a new one but I can't keep buying a new reverse cycle every time it breaks down my reverse cycle is still under warranty I've only had it for 4 years and the heater doesn't work it is lukewarm.The price that I'm going to pay in power with a tiny oil heater that does not heat the house we'll come to cost me a 4 a new reverse cycle..I don't know if that sells person knew what was really going on with a gold service but if he knew shame on him.The gold service has very bad reviews I really wish I had read those reviews before I purchased it..I'm very sad and disappointed because I have been played..

I usually get my electrical goods from here. Decent prices and a large range of products. Minus one star as one of the sales team swore while he was trying to sell something. I’m not a prude but I don’t expect bad language in a store like that; a football match yes.