Mount Annan Leisure Centre

The pools and gym are a great local solution that it cheap but the main deal-breaker is staff. Not all staff are rude, infact one of them (forgot his name) was very kind and easy going, however two of the gym staff have alot of attitude and are downright rude for no apparent reason

Great leisure centre. It's busy most days, especially during the morning and evening. The staff are very friendly and helpful. The electronic gym equipment could do with an upgrade and at times the pool change facilities are pretty grubby due to high traffic and busy times. It has a spa, sauna and steam room. They are always busy but there is plenty of room for all.

This place never seems to bother answering phone calls or return calls after leaving messages during the day, so me and my wife had to come in and pay them a visit.Previously we wanted to cancel our membership because the center is going to be closed for maintenace during the winter.We were told by one of the staff members that we could go and use the one in Camden and that it had the same facilities however Camden's pool is outdoor only.Feeling misled and let down we came back again to cancel our membership and as my wife tried to explain to Evelyn that she is heavily pregnant and that she does not want to use the outdoor pool during the winter, we were treated with the most sarcastic, petty, rude and disrespectful comments made by Carly and Alexis.My wife was enraged by the comments which should never be aimed at anyone let alone a heavily pregnant woman who has a lot to deal with.Management if you're a reading this, i urge you to re train your staff in how to provide real customer service if you want to keep your customers happy and on the books.Not sure if we would ever consider coming back here in the future.Credit to Evelyn she kept calm and composed under pressure and handled it the way it should have been handled.

Pool is good, but the amount of times we have come for a swim only to be told the kids swimming area is closed is so frustrating. I don't think we'll bother coming back again.I also think they should take away the slide because it is never open!

Why are our teenagers Children not welcome at the leisure centre My 17-year-old daughter cannot take her 15 year old Sister to the pool? The rule state you must be over 18. Why can my Daughter work drive pay Taxes, but it’s not old enough to go to the local pool with her 15 year old sister. The Y does not own our leisure centre, we the people of Camden own it And the council better take note

The netball competition was a half decent comp until the umpires continued to be absolutely hopeless. The grand final tonight was disgusting and umpires were biased, absolutely shocking and had no idea whatsoever. They ruined a good competitive game and were one sided the whole time. Definitely made a HUGE impact on the game and gave us no chance to win at all.

It's impossible to make swimming lessons work here. I have a 1yo and a 2.5yo. They cancelled the lessons for my 1yo about 4months ago when her teacher left. I've been unable to find consistent lessons that work around the times for creche during the week, since there were no more Saturday lessons available.Just before Christmas the teacher for my 2.5yo's lessons left and they notified us that lessons would be cancelled until mid Jan. I couldn't find any Saturday slots available so went in to talk to reception to find options (since their website is beyond useless!!). We finally found a time that suits for a Wednesday instead, managing to get a lesson at a time when I can drop my 1yo off at creche beforehand, but then today we showed up and creche had been cancelled and they hadn't notified me. Apparently they would have tried, but I never received a call or even a text like they do if lessons get cancelled at the last minute (as often happens too).I'm so frustrated by all the cancelled lessons, and the lack of classes at times that work with the creche timeslots.The staff are usually lovely, and the prices for lessons and the quality of teaching is better than other classes in the area, but it's just becoming impossible to work around their ridiculous lack of lessons.Not to mention their member's website is outdated, slow, and doesn't give the information about lesson times that it needs to show.

Can management please get some heating in the reception area ASAP I went to the gym last Saturday and as soon as I walked in there it was like a frezzer staff were in big thick coats and looked frezzing ! I had goosebumps on my arms from being in there . Why are you not Valuing your staff? Pretty disgraceful!!!

So pleased with how comfortable i feel here.I had come there to test my swimming ability and felt so confident being here.Chloe one of the fabulous life guard was so sweet and encouraging.I am definitely going to be a regular customer !