Benefit Cosmetics Myer Southland

I had an eyebrow wax and lamination service. Eyebrow wax was rushed, resulting in one eyebrow being considerably thinner than the other which was upsetting as I prefer fuller brows. The lamination didn’t hold at all. I’ve had the same service at other locations and had been thrilled with the results up until I visited benefit Southland. I emailed twice with no response. I understand it was two days before Christmas but no one answered the store when I called either. I’d been hoping to book an appointment to have my brows fixed before the holidays.

Great professional service from consultant Naomi, very happy with result.

Farhatbanu was really friendly and gentle when she did my eyebrows. I am really happy with the results and I will come back for sure.

Made my brows look amazing ! Lovely service from everyone - Farhatbanu is very talented x

Wonderful staff. So efficient and friendly. Great job of lashes and tint. Only issue was location. Quite exposed at entrance of Myer. Would have preferred a bit more privacy. But overall an excellent experience.

The lady was so lovely and friendly! Great quick service

Great service. I appreciated her warm and welcoming nature.

She was so lovely and did such an amazing job! Love coming here, never had a bad experience

I had my brows done at Benefit Brow Bar at Myer Southland and had one of the worst experiences. After getting my brows done I felt pain under my eyebrow and saw that it was bright red (which I thought was normal at the time because it usually gets red afterwards). The pain wouldn't go away but then I realised it was a burn! I usually get my brows done at Benefit but never have I experienced a burn before. The following day I had a scab forming on the area and I was afraid that it would leave a scar! I have emailed the support/ customer services team and have not received a reply from them and it has been over 2 weeks now. I am just disappointed with their service and care towards customers... Would not recommend going here.