One Big Bike

Friendly staff and good quality advise. Ben and Andrew both assisted us everytime we walked in. Bought me bike here not a long ago with 12 months free service. This place is amazing.

These are the best!!!Took my mountain bike in to get some work done, quoted all the services needed to get the job done even came out cheaper then anywhere else and they are the best guys to for wheel building, Darryl there is the man!!!Genius wheel builder & engineer who has always been very helpful to me.Thanks guys, look forward to dealing with you again...can’t recommend this place enough to friends & family.

A massive thank you to Brett! He assisted me with a bike purchase a few months ago. I went back in the other day to see what else they had to offer, and he gifted me with some incredible bike stickers for free. Top guy, excellent customer service, super knowledgeable - I will defiantly continue to come back!Thanks again Brett

These guys have been fantastic in the past, but gee I'm annoyed that last Sunday, a10 buck set of brake pads cost me FORTY BUCKS. I really needed them, so I didn't argue the price, but that's a massive mark-up. They weren't genuine shimano, which is neither here nor there, but seriously, a 300pc increase in price is a serious price hike. I fitted them myself, so I wasn't paying labour....The repair services they offer are great and the quality of their products is excellent, but ask Q if a ridiculously high price is quoted.... I can't seem to add the pic of my $9.99 shimano pads I got elsewhere to this review, but pls, shop around!!!Edited to say: I appreciate this shop... they are usually fantastic. This was a shock, pricewise, but I could have said hell, no. In future I will try not to be in such a desperate situation for brake pads. Gave you 2 more stars for the reply!

Fantastic service. In and out, had a really nice bloke being my bike on from my car and service it, change the tyre, clean up the chain, give me a new seat and a basket. Same day service which was fantastic. Highly recommend, really great at giving advice would definitely come back.

Great service by Brett and the team. I'm a complete hack who rides for the sheer pleasure of it. Brett was very kind to install the car bike rack that I purchased at no extra charge, and then slowly talk me through its operation.Very much appreciated. Suppose I better go and check out the state of my bike now after three years in storage! Tipping she'll need some lovin'. I know where she'll be going...

Do not recommend! The owner commented on how expensive my pedal was then when I said I needed a matching bolt because the other came out while riding, They bashed in my bolt/pedal because they didn't have the right sized Allen key. Once they got the bolt out they didn't even have a matching bolt which is all I came in for.

Fantastic staff, always friendly and helpful which is great for a novice like me. Really reasonably priced for servicing as well.I called yesterday (3/11/2016) and asked if they could help me at short notice as I have a charity ride tomorrow (5/11/2016). They agreed to look at my bike first thing this morning (4/11/16). By 10:30am James called me to tell me the bike was ready! I had a jockey wheel, chain and gear cable replaced for $140 which is exceptional value.Highly recommend these guys.

A big shout out to the team at One Big Bike for helping me sort out issues with my bike in preparation for tomorrow's triathlon at Sandringham. Thank you to the mechanics and owner of the store. Nothing was too much trouble even when I just walked in said help". Highly recommended this store."

What a great bunch. I went in with a crankshaft and pedal problem of our own making and the One Big Bike team could not have been more helpful. They took the trouble to identify the most cost effective solution to my problem and were able to turn around the repair in less than 24 hours, sending a text to alert me when it was completed. Great customer service and great value for money from a professional team. I would use them again without hesitation