Bing Lee West Gosford

This had to be one of the most pleasant shopping experiences I have had, I bought a party box and the experience from start to finish was exemplary, the sales staff were helpful, informative and funny, could not have made the experience more enjoyable, will definately return.

Bing lee has an interesting formula, they always have good staff that know their products but are waiting around for the system, if they could make their systems faster that would be 5 star

Extremely mixed experience buying an oven/cooktop. Purchased it online because I didn't have the time to travel to the West Gosford store in person. Received a phone call within about an hour confirming the order details and delivery instructions.I received two correspondence on the day prior to delivery providing me with conflicting information, one from a random mobile number and one from Bing Lee. I followed the Bing Lee message as I assumed it was the correct information, stating I would be provided with a 3hr window of delivery the morning of.I did not receive a 3hr window, instead I had 5 missed calls from a random number at 7:25 in the morning when I was already at work. I missed the delivery because no-one was home, as I was not given the 3hr window to ensure someone would be here to accept the delivery.When I phoned, the sales rep asked me the name of the person I bought the product from. When I advised it was an online order, she asked the name of the person they phoned me. I said I wasn't sure (it was a week prior to this) so she said nothing and immediately transferred me to a random sales rep. I was not told I was being transferred or who to. When the next person answered, she was very helpful and was able to reschedule my delivery.When the driver came to deliver, he asked me why I wasn't home on the original day. When I advised of the miscommunication, conflicting information and the multiple messages I'd received, he quite rudely said yes but you confirmed with me the day before." I advised him that I had received a message from Bing Lee stating I'd be given a 3hr window that I never got

WILL DEFINITELY SHOP HERE AGAIN!I purchased a Breville coffee machine from Emily at the West Gosford store.She was very knowledgeable about the different models available, which was helpful to me personally, as this was the first time I’ve ever owned/bought a coffee machine.I must admit the machine itself is phenomenal and I appreciated Em’s knowledge, to help me decide on the right coffee machine for my needs.Best service ever!

Worst customer service ever, just because I am buying a $25 item, not worth to be respect, after 10min of wait at the right check out, the check out kick me to the left and serve the men behind me with the salesman that leaded. That is why Bing Lee not as good as JB.

Brilliant service and advice from Hayden at Bing Lee West Gosford. We made a phone enquirie about a large reverse cycle air con for our home with high ceilings and Hayden gave us the best advice and price. We were able to purchase and pick up when it suited us and we are super happy! Highly recommend Hayden and the team at West Gosford!

Good range for what I required but a small range of items overall. Friendly and helpful staff provided an easy exchange and slightly cooler indoors temperature was a bonus. Building has a range of other stores + public bathrooms.

Good shop, had an unfortunate returns experience which ended in manager Barbra been reluctant to sell me another product after accepting a faulty product return.I simply went to Bennetts green Bing Lee and re purchased spending closer to double of what I originally did.Don’t know what else to say here other than long gone are the days where “The customer is always right” this has been replaced by a take it or leave it attitude and out right rude.

Amazing service from Zoltan and the ladies at the front desk acknowledge you as soon as you enter the store. Very friendly and the complete opposite to what I received at The good guys earlier that morning. Highly recommend Bing Lee and Zoltan was a complete gentleman.