Michael Hill Bunbury

Customer service is amazing. Love going there for my jewellery needs

So much variety here.

Been to better

I have been purchasing from this store for many years. Staff have great knowledge with their products.As for price in my case have always looked after me.

Not happy with the price's, I was looking for a bracelet for my grandson and was disappointed. Went to another jewellery shop only mtrs away who had the same bracelet for half the price.

Great service good prices

I very rarely post reviews online however I wanted to pass on my genuinely brilliant experience I had with the team here at Michael Hill Bunbury.I had some some basic online shopping and had a vague idea of what I was wanting.The lovely team member was fantastic in helping me find exactly what I was after (a men's ring). Despite not spending a huge amount in this purchase, this team member was incredibly helpful and treated me as if I was spending thousands!The manager here was fantastic in helping me with an issue I had with a return (solely my own fault), she was able to assist me and get my ring exchanged (it was too small) and a new one ordered in the correct size.To top off the entire experience, the ring arrived ahead of schedule (a feature that is out of the stores hands) and I wash notified promptly and picked up my new ring same day!I would not hesitate to recommend this store to anyone. The service is brilliant, the staff are friendly and welcoming and the overall experience was fantastic!

Clean store with well presented staff and products are well stocked.

Provides no receipt to customer and then refuses refund after purchase from 12 hours before. The Karen on the phone just needed to be quiet and take a $25 exchange and would have made more money but common sense and customer relations were not in her programing.So after much back and forth and being told by a human named Regina I would be called only never to be called and then told the manager who was supposed to call me is on leave, I finally got my refund I wanted all along but no compensation for the manner in which I was treated by the original person at the Bunbury store despite spending an additional $150 after I got my refund. Very poorly handled especially by the Bunbury manager and Regina.

Friendly service and competitive pricing and good range