BPS Autobody (Body Perfect Group)

I was initially sceptical of any repairer my insurer Budget Direct gave me as an option to use for minor repairs on my car.After reading these reviews I chose BPS and am so glad I did! Really friendly and professional throughout the whole process, and from what I can tell so far my car has been returned to me as good as new. This was my first ever accident and so while I have nothing to compare to, I wouldn’t hesitate to recommend BPS to anyone! Thanks Monika and team for your help :)

Happy I chose these guys to fix the damages on my car. From beginning to end these guys were great help! From the guys outside to the ladies at reception, they were very helpful. Ive never been in an accident before so the ladies helped me out ALOT when my insurance company couldn’t. They also kept me updated via text. On top of all that they also cleaned inside and outside of my car AND also topped up my tank! Highly recommend these guys!!!

A zero star rating for this place is well deserved. I took my car to these guys after it was approved by my insurer, initially they had no idea that I was supposed to bring the car for an assessment and they blamed the insurer for not contacting them. 8 weeks later still cant get a booking to bring in the vehicle for repairs, called twice this week to query the delay, I was promised a call back each time and no one ever returned calls and finally I contacted them today only to find out that they haven't sent the quote to the insurer after 8 weeks of the vehicle being assessed. In summary it is a bunch of dodgy people who own and run this business.

Recently came to BPS Autobody to fix a scratch on my Tesla. Monica was really friendly and accomodating, and was able to help connect me to someone who very clearly explained the repair process. They did an amazing job repairing my car at a very good price, quicker than what other places had quoted. Definitely recommend for Tesla repairs

I see that many customers have given 5 starsUnfortunately, I have had a not so good experienceMy car was damaged at no fault of mine at a worst possible timeMy daughter was getting married in two months.I thought, this was good and genuine reason to request the BPS autonomy to do everything possible in their power to repair the car ASAPHowever, for BPS my issue had the least of their concern.They continued to tell me that the parts were on back order for my TeslaHowever, I discovered that BPS has not been honest in advising meI called Tesla spare parts section to complain about non availability of the partsFrom what the Tesla replied, it was clear to me that BPS has been sitting on the parts for nearly two weeksTHEY WASTED TWO WEEKS in the repair of my car.After two weeks they realise that Tesla has not set all the partsSo they had to place another order.When the remaining parts were delivered by Tesla, BPS tells me that Tesla have sent the wrong partsBased on the past experience with BPS, I am very much certain that Tesla did not sent the wrong partsBPS must have ordered the wrong parts.As a result of all this, I did not have my Tesla during my daughters weddingI had to travel from Sydney to Melbourne and back in a compact rental car .As soon as I returned from daughters marriage, I received my Tesla.ONLY IF THEY HAD NOT WASTED THOSE PRECIOUS TWO WEEKS.I could have used my own Tesla for my travel for such an important function in the familyI am so so upset at BPS and feel so helpless at the same time.

I had bad experience with this repairer appointed by Virgin Insurance. Lack of communication and unreliable.

Assured me the repair would start within the week.5 weeks later and too many calls to count the car was finally finished.The overall quality was ok at best. A passing smash repairer was able to accurately pin point what had been repaired due to the panel gaps and overall workmanship.When I went to pick up the car they were to lazy to show me what had been repaired as they were having lunch and didn't want to be disturbed.

Just want to say a massive thank you to the BPS Autobody team. Right from the start they were honest with the timeframe that it would take to repair my toyota corolla and delivered it accordingly.They also went above and beyond by providing me with a replacement car (free of charge) whilst my car was being repaired over a 2 week period. Not only that, when it was time to pick up my car I noticed that they had washed it inside and out (free of charge) which was more than I could have asked for.Great service and quality of finish. I would recommend BPS Autobody to anyone who is looking for a smash repairer in Sydney.

Amazing staff (Monica & crew) and service. So helpful and professional. My car was repaired in a timely manner. Definitely recommend this place!