Totally Technical Pty Ltd

I cannot say enough good things about the staff members with whom I left my component for repair. They were friendly, helpful and polite.I can say even more good things about Mal, who went above and beyond to complete the repairs. His personal excellence, his competence and wonderful interpersonal skills were absolutely first-class. I could not ask for more as a customer.I was, however, bitterly disappointed about the manner and attitude of the staff member from whom I collected the component.

Had a broken key mechanism on my Korg Kronos that needed to be repaired. I am a full time musician and needed this back ASAP (4-8 week period). Dropped it in early February and after 3 weeks the problem was diagnosed. I was told a part needed to be ordered from the U.S and it would arrive within 4 weeks. After 4 weeks they sent me an email saying it hadn't left yet and if I paid for express posting it would be here within 8 weeks. I send an email towards the end of May and receive no response. After 2 weeks I decide to go in person and I find the part still hasn't left and is due to arrive in August. Upon seeing how upset I was, they found a manufacturer in New Zealand who had it and express posted it. It is now the end of June and when I collected it i asked if there would be any compensation and if this time frame seemed reasonable, to which they responded We didn't charge you extra for the express posting of the part from New Zealand so you saved $30." Deplorable service

Thank you so much to Chris and Margaret for repairing a faulty AXE FXII which was sold to me by one of their previous clients. Totally Technical replaced the motherboard, fixed the fault, and made social isolation enjoyable. Excellent work.Chris and company also fixed a difficult to diagnose and treat Atomic CLR. Thank you for going the extra distance.

I have a guitar pedal which requires specialist service and being interstate, I was hesitant to send it to QLD. Fortunately, totally technical were able to solve my issue and were consummate professionals throughout the entire process. Repair was fast as affordable and I recommend them highly and will deal with them again if I have any similiar issues in the future. Thanks again!

I ordered a couple of 10.5 pancakes and they arrived well packaged and intact..Will use TT again for future purchases. - Rick in the West."

Really great service and lovely staff. I had a CDJ needing to be fixed quite urgently. Even though they had a mountain of work to go through, they took the time to check it first and realised it was a problem that could be fixed on the spot. Not everyone would do that. Really appreciate the level of care you gave me.

They have technically skilled people working there and there rates are very reasonable

I HIGHLY recommend this company. I needed my speaker for a wedding and Murphy's Law, the battery died 3 days before the wedding. After many frantic phone calls to other companies, Totally Technical came to the rescue.Margaret, plus the guys who work there were amazing. Wednesday, they ordered a new battery from Sydney. Thursday it arrived and by Friday they had put in the new battery and charged it for me. It was all ready for the wedding on Saturday.A very professional, honest and dedicated company.

I had the pleasure to deal with the crew at Totally Technical quite a few times.Their professionalism, dedication and immaculate end results will always keep me coming back at time of need.Their honesty, support and the highest level of customer service, will keep them as my first point of contact for ANY requirement in the Pro-Audio world.

Great Service!Chris really knows his stuff.They are very busy so there may or may not be a wait but the quality ofworkmanship is evident.