Sunset Pools

We had an old beige pebblecrete pool that needed modernising. Ben did a great job of stripping, remodelling, relining the pool and refurbishing the filtration system as part of a wider landscaping project. Ben was easy to deal with and we are very pleased with the results.

Great service and excellent knowledge of their products. Couldn't recommend them more.

We have just completed a major renovation of our largish pool using Ben and his talented team. To complicate matters, they had to cart materials up no less than 60 steps. In addition, Ben surrounds himself with equally talented and professional contractors such as tilers, fencing and landscapers.The result has been a highly successful outcome - all achieved through Ben's driving force and his great team.MG.

Our 30 year old concrete pool after several “paint jobs” by previous owners and other pool painting company’s was flaking badly, the pool filter years old and the sand had never been changed, the pool looked tired and old.This letter serves as a testimonial to the pool renovation work you and your team at Sunset Pools carried out on our home in the Blue Mountains.1. You were well spoken and sincere when it came to explaining the pool renovation process, the options, the pros and cons, the costs of each alternative. You gave us confidence Sunset Pools could deliver. You could sense pride in the company even wearing a Sunset logo’d shirt as do all your employees.2. Your quote was detailed in terms of cost breakdown and was presented in a formal and professional manner, again confidence that we were dealing with a professional company.3. When we agreed for Sunset Pools to complete the renovation, we got a proper contract, with all the documents including licenses, certificate of currency, insurances etc. Again left us feeling confident that we were in professional hands.4. You kept us informed at all stages of the renovation re who would be on-site what they would be doing. You answered all our questions. Your staff were courteous, pleasant to meet, worked extremely hard and left the premises tidy after what is a dirty job - sandblasting, removing old pool coatings and debris, applying stucco etcThen seeing the Gemtex truck and 4-5 guys applying the final Gemtex coating in a 6 – 7 hours flat out in hot sun before starting to fill the pool and finally the onsite commissioning of the new pool filter, chemicals and lighting and all this was done inside of 2 weeks start to finish was quite simply amazing.So in summary, after seeing the quality of work and realizing our pool renovation was small in comparison with many other pools Sunset Pools renovate and build, it was nice, that Sunset Pools gave us the same quality, attention to detail and professional outcome that would be associated with a million dollar pool project.We cant thank Ben and his team at Sunset Pools enough for what they delivered on our pool renovation and would not hesitate to recommend them to anyone else considering a new pool or a renovation.Ben, if you need any potential customer to contact me for a verbal reference/testimonial you have my mobile # and email address. More than happy to oblige.

After suffering through a list of dubious operators and one company who just couldn't be bothered, it was Sunset Pools I went with. Ben and his team are good to work with. Extremely organised, good communicators, their attention to details is brilliant, friendly, helpful, patient (for a newby pool renovator), and Ben communicates options well... I recommend Ben and his team to for any pool work you may have, but they are in the high-'mark up' side if charging!A recent quote for heat pump installation was $5000 over the $9000 quote I ended up going with. So look around!

Sunset Pools repeatedly illustrate that in the hands of a creative pool designer reinforced concrete has virtually limitless possibilities. Results that have earned Sunset Pools many fans and a well deserved reputation in addition to a stream of local and national swimming pool design, construction and renovation awards.Sunset’s principal Ben Thompson appreciates that reinforced concrete can be fashioned to create swimming pools and spas that reflect his client’s individuality, formed to complement their lifestyle, and finished to harmonise with their environment. In light of this versatility, Ben laments that it is difficult to understand why so many concrete pool contractors simply carry on offering the same half dozen basic pool shapes year after year.As a multi award winning builder at the top of his trade, Ben is established as Sydney’s pool, spa and water feature specialist of choice for discerning residents, astute strata managers, local authorities, resorts and prestigious international hotels where accurate estimating, sound administration and safe work practices are mandatory.

We recently completed a major pool renovation with Sunset Pools. From the moment my wife and I first met Ben Thompson, Sunset's owner, we were impressed with his knowledge, experience and approach to the business. We felt comfortable with Ben and this gave us great confidence to accept advice and recommendations and undertake the project with Sunset Pools.The final outcome was outstanding. Our pool and surroundings have been transformed into a modern and impressive environment. With input from Ben, we selected quality products and Ben's staff and experienced contractors ensured the finished product was of the highest standard. The final result is a fully tiled sunken pool with quality fittings, a water feature, a stunning frameless glass fence and beautiful travertine surrounds and decks for entertaining. We now have a pool and outdoor area which is beautiful, functional and a delight to use with family and friends. We are extremely pleased and proud of what has been created and believe that it has added considerable value to our property.As with most projects of this nature, we encountered a few issues during delivery. At each point, Ben clearly outlined the problem and potential solutions, together with recommendations. In all cases, we had the confidence to accept his recommendations and were well satisfied with the way these issues were addressed and resolved.Not only was the project of high quality and standard, but it was also completed on time and within budget. Ben's team of highly experience staff and contractors and his ability to plan and schedule activities so as to minimise downtime was a major factor in achieving this result. He communicated regularly and never let us down.We would highly recommend Sunset Pools to anyone considering pool refurbishment or a new pool installation.Michael Ryan

Peter very professional and helpful

Our pool was 20 years old and in need of a refurb. Ben and his team did and amazing job and transformed our pool. We are thrilled with the beautiful result. Ben was fantastic to work with - clear communication, on time, on budget, meticulous attention to detail and design flare. And the results show. Thanks Ben!

AFTERSERVICEThank you Ben and your team for coming to our rescue when I developed a leak in a underground pipe line pre xmas, and then a tennis ball blockage episode that we will not go into. (embarrassment)Your ability to respond and service my maintenance predicament was out standing and so appreciatedby our family given the work load you had on.