Alter It Box Hill

Good service. Had given a couple of pants for altering the length and one for tapering. And all three came out well. Standard prices for altering the length. Although would have liked the taper to be a bit less expensive (no complaints).Good customer service as well.

Had my black leather 3/4 lenth coat repaired here. First , the Ladies are very friendly, unlike like other retailers in this mall.Secondly they did an absolutely outstanding job repairing my favorite coat I've had for years. Fixed better than originally made. Needless to say I am very happy with tha quality of work. It was a very complicated repair but great job. I definitely will use their service again.Big thank you

Great experience, dropped off suit pants to be shortened and they were ready within 45 minutes and at a great price. I also asked for an invisible hem and a taper towards the back of the shoes which I brought into store with me and they handled it with ease. Thanks to Queenie for her professionalism.

Unskilled or Simply Don’t Care ?Paid for some minor pants repairs, when picking up, drama starts •••First, this lady today could not find my pants, later found out it’s because she recorded the wrong phone number at the beginning, no biggie.Second, when checking the repaired spot, I just commented the stitches is a bit obvious. She went into super defensive mode and said it’s the best we can do. Ok move on •••Third, I asked her where is the third repair spot as I could not remember the location. “Find it yourself” she said. Then she just walked away and started chit chatting with her co-worked like I’m invisible.The tailor work is bad but the attitude is just shocking. If they cannot patch small holes properly, can they be trusted with more important tasks ?

I have used the services at Alter It, in Box Hill a few times now and I am always very pleased with their work. Most recently, I have had two designer blazers altered for a more tailored fit and the ladies have done a superb job. The staff are really friendly and so helpful. I will continue to recommend and use their services in the future.

Good quality service and friendly to talk to. They helped me to alter my wedding dress that suit my body shape better. I m very pleased with the quality of service and had a good experience. Recommend to everyone who need alternation done.

I approached the staff member & asked her if it is possible that she can repair my denim jacket she took one look at it & said to me & i should go to Spot Light" to get a new zip for my jacket so i went there

They have wonderful service and cheap compared to other tailors

Great quality workmanship, service and very good value too.