Harcourts Broadbeach Mermaid Waters

The person finding tenants to rent my property was a little pushy. And the process not consistent. The property management experience was ok. Many photos were taken for the entry report, it was thorough. But other aspects weren't: rarely were three quotes sought for repair issues. The pool was not looked after before tenants arrived and turned to a swamp, which cost $700 to fix.

Complete disregard for No Junk Mail signs. Thanks for letting me know who not to call when buying or selling.

We worked with Steven Kowaltzke with finding at rental. He was friendly, professional and always responded quickly to emails. He was a fantastic real estate agent and we couldn't recommend him enough! Our rental was well kept, reasonably priced and in a fantastic location. Thank you Harcourts Broadbeach-Mermaid and Steven for making our rental process painless and hassle-free!

Excellent agent, professional and knowledgeableIt has been delightful to work with Jacqui Forrester for our recent purchase. As interstate buyers, it’s daunting not be able to inspect the property. However, Jacqui has been extremely patient, work tirelessly with us to make videos, FaceTime to allow us understand more about the property. Jacqui has been very knowledgeable about the property and surrounding areas so make us come up with decision quickly and wisely. Jacqui is very genius and reliable, trustworthy. She is not only great to buyers also brilliantly working for the sellers. Strongly recommended for the sellers and buyers.Thanks Jacqui, look forward to more business with you.

So much junk from this company with clear No Junk Mail sign. They must be desperate. Even after personally requesting this to stop I get another this week from Jacqui Forrester.

This arrogant practise of putting their advertising literature in letterboxes that have distinctive signs stating that this type of literature is not wanted. The principals of this real estate agency are arrogant and inconsiderate of the homeowner. If they show total disregard for the homeowner, then it clearly shows their unprofessionalism and I would certainly not recommend this business. In my opinion, there are better agencies on the Gold Coast who acknowledge normal polite community considerations. This arrogance towards the homeowner will most certainly lose them many listings. I would not list with them. I would not reward their arrogance with offering them any sales commission.

Great professional team at Harcourt, have been to a few open house listing s from the team and they are also most welcoming and are never pushy. They also have the brightest tree in all of Broadbeach 365 days ayear

The ethos and culture of this agency is one of self entitlement . Narcissistic in the sense that it is all smiles until you question, questions which are deflected and left unanswered . Leave it to me l was told by the agent Michael Ellis in disrespect when l was being blamed for an auction result and the agent took no responsibility that in his duty of care he should have answered the questions l put to him before the auction, honestly and none of what happened would have occurred. This experience has vowed me never to trust a selling agent again . The agent then went on to disrupt and elongate the process of settling the auction contract by refusing to release his exclusive listing with us.Leaving us, his principal, unable to list and sell the property with an area experienced more reputable agent. Do not be deceived with their smiles, deceptive assurances and charm. Never will l trust an agent again and this agent has been reported to the OFT.

Hands down the best real estate I’ve ever dealt with, my property manager Steven Kowaltzke for the past year and 6 months has been nothing short of outstanding. Always accomodating, friendly, efficient and most importantly professional, I have enjoyed being a tenant under his management. I will continue to speak highly of this real estate agency and recommend them in the future for all rental/ buyer/ seller needs.

The team at Harcourts were fantastic to work with, in particular Anna was great, no issue was too big or too small for her to resolve with ease and very promptly. I highly recommend Harcourts.