Autobarn Gladstone

Great selection friendly staff good prices

Great friendly atmosphere and service

Was referring to battery on sale rang Thursday night before closing was told 2 batterys for my car just needed sizing has 2 off each in stock . Confirmed 40 month warranty on battery correct. Came in female sort off serviced me big hassle to her. Showed me battery 30 month warranty I said. Was quoted $132 shows me $189. Or can sell you a more costly battery $220 Mate was said then. We are sold out Mate firstly I am not your Mate 2ndly there was 4 up till a few hours ago now there is none . Staff was rude you don't call customer Mate. Unhelpful uninterested unsatisfied. Will talk to Manager next time. Seems he cares more. Friday 28/10/22

Staff are nice and helpful.

Good range of products. Friendly staff

Everything you could ever need auto. Very helpful staff, plenty of parking. They have the Bowden" range of auto care product which are awesome. Great on fibreglass & keeps our rig like new. Dirt washers/slides off in a single hose. Totally stick finish. Brilliant & saves us a lot of cleaning time. Purchased a quality car cover that doesn't scratch duco & is silver reflective for sun protection."

I needed to replace the clutch on my MN Mitsubishi Triton. It was in the early stages of failing. Starting to shudder and very minor slipping under extreme load. I gave her (Jade)the part number I was chasing and she checked it was indeed correct and compatible with my vehicle. Unfortunately it was not in stock and unavailable but Jade was extremely helpful in locating the correct part. Confirming stock available and ETA. She listen to my needs and cross referenced other options to get me the best possible price while still meeting my requirements. Her polite nature and customer focus thrown in with some humour, made my shopping experience at this store excellent.

**Well 3 years on and the customer service is still bad. Was in the store for 10 minutes and the male and female staff at the front counter didn't leave that area. I was looking at dashcams and no one offered assistance. The lighting in the store is terrible as well. Half the lights aren't working and the place doesn't look very inviting.** Appears theyve turned off reviews on their page as well.Customer service was very average and staff didnt seem loyal to the brand.