Dental Health Services Victoria

I was in severe pain, caused by a rear tooth, coupled with facial swelling. Having endured the weekend, I queued in the No Appointment"

They were amazing, got me in the same day an help me with my pain and treatment, and I’m finally getting my wisdom teeth removed thanks to them would definitely recommend.

Saw me within 48 hours for emergency. The dental nurse was very supportive of my anxiety during my appointment. Very clean environment.

Even with excruciating wisdom tooth pain this place refused to see me. Triage said I was a category 3 and I was told they only see category 1 and sometimes category 2.This is emergency dental work and I was refused.This place is absolutely terrible. The government funding needs to be stripped and provided elsewhere. Instead I was offered a telehealth appointment because I suppose a Zoom meeting can fix wisdom tooth pain! More like the typical scam of leeching Medicare funding from the tax payer without providing any treatment to the patient.

My video quality was sufficient for my dental situation to be assessed directly which helped.Clear and courteous consultation…great way to go! I was given an appointment then and there as well. Probably need a modern phone to have the best success and decent internet of course.Probably 5G will be useful for this sort of thing as well.

This team are amazing!!! I have never before seen such an efficient and patient dedicated team. Right from my first point of call through to triage to the clinician I was not made to wait lengthy times and was treated with courtesy respect and empathy and even given advise in relation to a non emergency self detected by the dentist upon video telehealth presentation. As I was not in pain at that point in time an appointment was made within 7 days and I was advised what I should do if the problem became unmanageable prior to my face to face appointment. Strongly recommend anyone with dental emergencies to look no further than this service.5 ⭐⭐⭐⭐⭐

I was in extreme pain and had called a couple of hospitals nearby, but without any prevail, I was left unattended and ashamed. I then called the dental Hospital in Melbourne and was redirected to a telehealth live chat. With that in mind, not only were i cared for, my needs were met and they were able to assist me straight away. I highly recommend anyone needing emergency treatment, please call them. They are so worth your time and money. Extremely satisfied.

Just want to say thank you for Smile Squad. It was extremely beneficial. Can't thank you enough.