Silky Oaks Children's Haven

i hate orphans

I will start this review with my mother is a decent person, she is not a drug user, she does not drink alcohol etc but after 7.5 years of being in her home, had found herself in the Silky Oaks Children Haven. Upon moving in she was sold a fairy tale of how this place operates, it sounded too good to be true and it was. She was treated disgustingly, she had asked to have paper work and important conversations passed on to me and they refused every time! One of the case workers in particular was a bully, who would warn people to stay away from my mum, which was extremely uncalled for. There was a lot of things wrong with paper work, how the place is operated and they refused to let her speak with anyone above them. Many things went on in that place, they were well aware of child abuse and didn't do anything about it, I myself was visiting and had to help a child and it broke my heart! We have both compiled a list of issues from her time at the facility. The carers are meant to help the women find suitable homes, the carers are meant to check in and do their job but they do not! My mum has health issues which stops her from being able to have stairs, they told her she would just have to take a house with stairs, which is extremely dangerous. Three months prior to them making her leave, she begged her case manager to help her get out of there. With no help, her case manager would cancel on her, always be too busy to help, the case manager knew my mum could not use computers due to her epilepsy and was told its no different to a phone, when in fact it is! My mum does not know how to use computers, nor can she. Her case manager did not prepare her properly to go and apply for houses, she did not help her with applications, until i emailed the case manager to tell her what she needed to! Still the case manager had issues sending off house applications as it was doing her head in." They did not help my mum find accommodation

An organisation of dedicated, compassionate and experienced professionals who really do work to achieve their vision of supporting people and communities to thrive. A pleasure to engage with and it's great to know there are organisations that still focus on their clients in such a meaningful way

These are some of the nastiest people I know Its bad enough I'm in care and have no parents but they make my time in care truely horrible there's no wifi 1 tv between 3 boys I buy my own they they take it I can't have my fish tanks I can't have pets I cant have friends or family over I can't use the phone when I have no credit I can't go out or they call the police and do a missing persons report I can't be a normal kid when I'm upset the laugh at me they are truely the worst people I know I hate silky oaks.

An amazing organisation of professionals working hard to safeguard children at risk. They do amazing work in a difficult space.

An organisation that is ran by very dedicated & professional staff. Helping vulnerable children in the community to cope with everyday challenges.