Sidney & Hacking Pty Ltd

Had a tricky job to get made up and was quoted, paid for, made up and picked up the next day! honestly couldn't be happier, kind staff at reception, efficient service from the guys that designed the solution to the problem and all round great experience, thanks everyone.

Very unhappy. I called Sidney and Hacking early morning for an emergency job. He explained the lady that I had some tenants for our holiday rental arriving on the afternoon and that I needed it fixed ASAP. The person in charge told me she would call me back within the hour and that they will send someone on the afternoon. She CONFIRMED that they were definitely coming. By 12:30, more than four hours later, not having received a confirmation phone call I called them back. Speaking with the same lady, she briefly put me on hold to find out about the arrival time. After less than a minute on hold, she informed me that they could only send a person the following morning as they had more important jobs to do on the afternoon.They did not have the decency to inform me earlier leaving me in a terrible situation with our guests. This is NOT acceptable, unprofessional, rude. A simple courtesy phone call would have allowed me to book another plumber on the same day. I already heard terrible stories about this company by many acquaintances but now I can tell first hand what they meant. I will now personally spread the word like many other people have done in the past. Moral of the story: listen to your friends and acquaintances before choosing any trades people.

I have been using Sydney and Hacking for the past 12 years and in my industry your operation can only function smoothly when everything is operating at its optimum.Sydney and Hacking are the most professional and capable outfit I have dealt with.Their tradesmen are all well skilled and professional in their work and the top tier management are able to provide a level of service across a broad range of needs be it plumbing, gas-fitting design and fabrication of metal works and sewer and drainage. I have never seen or had a disappointing outcome in any of the broad range of works I have had completed by this firm.Top rate work and excellent service.

I had a Stainless Steel benchtop made for my kitchen. They did a wonderful job and had great communication. Everything went perfectly to plan with minimal down time for my staff.I would highly recommend anyone seeking any metalwork fabrication.

Had an Urgent job as an Elderly Lady needed some Rails and other Saftety work done so She could get back Home . The Crew at Sidney and Hacking Responded asap And had the lady back at home within Two Days . Very Organised Efficient and wow when i got the bill they had deducted a fee as they new it was an elderly lady (local) and really looked after her . Would really like to Thank Peter and Crew for the professionalism manner Efficiency and of course there Generosity could not recommendhighly enough

Great service and advice.Always a top product and Pete especially is a pleasure to deal with

The team made some 3mm stainless steel benchtops for us and did an excellent job. The communication, workmanship and overall service was top notch and we wouldn't hesitate to use them again and recommend them to others.

Jamie and the office staff provided an excellent service, the best we have had. Prompt, efficient, patient, good-humoured and well-informed.

It was an amazing experience dealing with Peter and his team. The stainless kitchen benchtops were absolutely perfect and exceeded our expectations. I was told by friends they were the best and we weren’t disappointed. Lovely to deal with and perfectionists - would highly recommend them.