CMI Toyota Adelaide

Update on 13/3/23So, after the whole incident, Michael from Toyota CMI West Terrace reached out to me and he was great - quick, respectful and really helpful. I went by the other day and they took care of the missing service for the revision of my car according to its age without charging me anything extra. If you're ever in a bind with your car service there, definitely hit up Michael - he'll sort you out no problem!----I'm very dissatisfied with the service I received today on the Toyota CMI west terrace. I recently bought a 2013 Toyota car with approximately 110,000 km on it, and I booked a service through the company's website. A day later, someone from Toyota contacted me to confirm the car's registration and mileage. At the end of the service, no signature or stamp was given to me in my service book, and when I asked about it, I was informed that my car had already undergone its 110,000 km service before, when it only had 80,000 km on it, because the manual states that the service should be done at 66 months or 110k km whichever happens first". Therefore

Guys avoid this place. ESPECIALLY DONT DO SERVICE HEREWe went to pick up our brand new car few months ago and sales consultant named Michael was treating us like he is giving us a free car showing attitude and not even letting us have a proper look at the car. We also found out they fitted they wrong tow bar adaptor which they assured us they will change on first service but never happened.Months later booked and went in to do the first 1000ks service, handed my car keys at 7 am and they made me wait 6 hours. After asking the two ladies multiple time at the front desk at service all they were saying it will be done in 20 mins every time but i realised my car was sitting out on the road god knows since when but no one bothered to let me know anything.This place is thrash avoid at any cost specially DONT GO FOR SERVICE

Having never purchased a vehicle site unseen I was very apprehensive. After speaking with Rob on the phone and Rob explaining what a Certified Toyota Vehicle brings I was reassured and went ahead with the deal to have a vehicle delivered to myself site unseen interstate. The price was much more competitive to the rest of the market too. I had one slight hiccup when I received the vehicle which was sorted out by Rob efficiently, seamlessly and without fuss. I am very happy with my vehicle and would highly recommend Rob and the CMI team if you're also considering purchasing a vehicle site unseen.

I bought a car from Mr. Rob Vandenbroek in here. He served us in a very enthusiastic way and always supported us wholeheartedly. Everything went smoothly and easily. Moreover, he wholeheartedly delivered the car to me even though it was his day off. Highly recommend him to anyone who intends to buy a car here. I really appreciate this great service.

Not my first purchase from CMI Toyota. I return because the service and attention I receive is second to none. I always deal with Jake. He is extremely knowledgeable, always pleasant and professional. Nothing is too much trouble. Thank you Jake and Brian for making our experience a great one!

Rob and the team were very helpful and prompt in my purchase. Appreciate their work and great communication. Would recommend Rob in the future. Thanks again

When we were approached by a staff member happy to sell you a car it was great. Offered test drive with no hassle sales man very helpful and knowledgeable

Large dealership/service center, fully equipped. Good staff and service. Ample parking space at the back. Conveniently located and out of the way but easy to go to.

Very dishonest dealer!!! Beware!!!! Mate ordered a car from them under his name and now we've decided to transfers the contact into our company name or my name.They did not allows it! Their excuse was Toyota Australia policy that they cannot change the name. Once I called toyota australia, now they are saying it is CMI toyota policy!In fact, they just want to sell it for more once we cancel the order! Very greedy!I've bought two cars from this dealer within 12 months and have cars order inline from them and now I can cancelling all order and won't be dealing with this dealer again!Also the finance guy Kenny, Stop giving people financial advices!When people wants to pay cash, he will push for finance by saying to put money in to house instead lol!!Overall, I am very disappointed by the team at CMI, Michael and Matthew!!Won't be back again! You've lost a great deal today. You lost my 6 monthly services from all my cars! You chose to make a quick thousand dollars for selling a canceled contact but failed to keep your loyal returning customer!

We are very happy we went to CMI Toyota for the first time, found Rob Vandenbroek very helpful with all our inquiries, and got us a great deal on the car with the 3-year warranty. Couldn't be happier and will definitely recommend him to my friends and family. The red bow on the bonnet at pick-up was priceless:)