Audio Trends Ringwood

Very poor service. Don't purchase online. No communication, no tracking number, not even told that the item has to be back ordered and will be delayed.

Outstanding customer service and amazing showroom! Found this place via a Google search when looking for stock of a new REL HT1205 subwoofer. When they found out it was our first visit, we were given a complete tour of the showroom, which is just amazing - a lot of inspiration there alone! The staff member who served us (didn't grab his name, unfortunately) was knowledgeable and extremely helpful. He happily hooked up a couple of subwoofers in one of their testing rooms to try, cranked the volume and let us play. Very happy with our selection and with the level of service we received. Will definitely be back for the next piece of the never-ending theatre room project!

Large high end audio store that stocks a great variety of audio and cinematic gear. Media streamers, amplifiers, turn tables, bookshelf speakers, tower speakers, in wall speakers, in ceiling speakers, outdoor speakers, subwoofers, TVs, projectors and screens, and headphones: it's all here.There are multiple listening rooms as well as a couple of cinema rooms.Decent amount of parking on the street and in front of the store.Staff were busy on this occasion and weren't readily available. Probably best to set up an appointment where they could set up some combinations of audio gear to match what you're looking for.

It's the ONLY place to go if you are serious about great audio and their display home cinema is to die for.

What a team I dropped off my 40 year old Amplifier and was rung 4 days later fixed for a great price. It was 1/4 of quote i had received from a competitor. I genuinely can't speak highly enough of these guys. Five stars

Last Friday I was pleased to purchase a Klipsch 15'' Subwoofer online from Audio Trends Ringwood. Prior this I spoke to Bo about my forthcoming purchase along with a perspective subwoofer cable. The online purchase went well that followed up with future tracking to my residence in Western Australia.My purchase was upset by an abrupt email from Simon the manager. Dear Sir, you checked off instore pickup, you need to pay $160 for delivery or cancel your purchase.I had done everything correct with my purchase and now I receive this demanding obnoxious letter that upset me.The store had closed when I called due to the time distance.A few choice words let Simon know my retaliation to his nasty demanding email. Today I was confronted with the news that my order had been cancelled and afterpay will refund my $1,599 In ten days. The balance to Afterpay was paid in 4 days.I phoned and spoke to Simon earlier, he said thanks for the abusive earful you left me and he abruptly hung up. Would you believe that Simon is Audio Trends is the owner. Simon your behavior towards me was disgusting. No diplomacy, no explaination, you were only worried about the postage costs that were nowhere on your pathetic website.Phone call to Audio Trends, this time I spoke to Andrew who was kind enough to explain about a dropdown menu that defaults to store pickup if unchecked. It was very hard to see this in my printed out invoice.Be aware that Audio Trends website is floored as to is Simon's attitude when dealing with customers. I will never again purchase at Audio Trends. You don't hang up on customers when a customer has just spent $1,599 online.I have purchased another Subwoofer elsewhere.This has been the worst buying experience of my life.

Ordered online and the receiver landed at our doorstep within 24 hours. Outstanding. Also the best price online.

Excellent online shopping experience and competitive prices, my new go-to for hifi products

If you want to know or want to buy hifi equipment these guys are the go to. Excellent knowledge and well priced. They have entry level stereo systems through to high end. Best of all they know their stuff!