Australia Post - Midland Post Shop

I purchased a gift card from the location to keep aside for if I had a tight month after Christmas, unfortunately it appears the card I was sold does not match the card I was given and the card that I should have got has been spent in various other locations. It has taken over a week and is not resolved. Whilst the staff are friendly and the lines are quick to move, the experience has tarnished my trust.

Staff are normally grumpy but the post usually arrives when it is supposed to.

Fantastic people, fantastic service more than happy to go out of their way to help, if they haven't got it they will try hard to get it. Sheila

I was late 10 minutes due to a traffic jam for my passport lodgment appointment. And when I rushed in, the service personnel, Jagan, informed me that my passport application form print was missing the bottom bit and so it would be rejected as the bar code is missing. He was very professional and helpful to provide an email address where he could print off the form for me so that I wouldn’t need to rebook an appointment to come back another day. He was also very helpful to inform me that the passport photos that I was about to submit is not acceptable and so he retook proper passport photos for me. Jagan’s service was excellent, professional and kind. Thank you very much. By far, the best Australia Post service as not many people are as patient and understanding as he has shown. Well done! :)

I went in about a week ago to get my passport photo taken. The line was huge and I thought oh great but before I knew it, it was my turn. I can't believe how fast the line went down with amazing customer service from all the Staff. Well done for the great service

My experience at this post office was THE most disappointing moment in my life and was the worst customer service that I have had in my years visiting retail establishments. The Staff member that served me had an attitude that could only be described as disgusting and the information that she provided in her response to my quiry was totally inaccurate and was contrary to advice recieved from a different staff member from the same establishment at a later visit.My advice would be to avoid this post office at all cost as there are plenty to choose from and they just don't seem to care.

Awesome lady at the counter. Happy face. Thanks for help. Keep it up best service.

The awesome lady who served me regarding my MISC lodging was the friendliest most helpful person l have had the pleasure of dealing with in any administrative position. I didn't want to leave. I think she may have been the manager. You could see the rest of the staff also were polite and helpful, through the managers influence. A brilliant representative for all other Australia Post to follow.

Thankyou Midland Aust Post for your friendly and reliable service. Thankyou to the stratton postie who always makes sure my parcels are in a safe place. Your work is very much appreciated.