Diamond Valley Mitre 10

Order some things online and this was the store closest to put the order together and send.When it was delivered, one item was missing.Called the store and was told one of the staff members will bring it to me on their day off.Got the item the next day.The staff that I spoke to were very friendly and actioned the issue quickly too.Thanks again to the staff! :)

It was a pleasure shopping here. Some very friendly staff that helped me find the products I needed. Much better than that other bigger hardware store.

While it has everything" and a very helpful individual whom I didn't get a name

The service I received was poor. The manager would never apologize. His team member did a mistake. When asked how they didn't know these basic rules, costing my time. He just kept saying that's ok" adamantly

Fantastic ...it was a proper hardware. was looking for some things that were lacking at local hardware barn ,the one with sausages out the front , but Diamond Creek Mitre 10 had a huge array of what I was chasing ..and smiling ,happy,helpful staff too

Walked into the paint section and asked for tips and pointers on patching a hole in a wall and colour matching, my curiosity was brushed off with “ah it’s easy just slap some paint on it” I continued to ask for what I needed to get this done correctly, but it was clear they just wanted me to leave.Brought a sample piece of the wall in and the guys at the paint section tried to match it. After trying they said “you have better eyes than me, what do you think”I replied that it looked nothing like my sample, they said “we’ll use the machine to detect it”After patching the wall, and repainting a small section. It’s clear the colour looks nothing like the sample brought them.Lazy staff who are careless. Never wasting my time going to Mitre 10 again, going to Bunnings from now on.

Attended in Jan 2023 needing advice on a line trimmer. Got excellent advice and demonstration to teach me how to do what I needed to do.Very friendly and helpful.

Good hardware store. Great garden centre. Helpful and friendly staff. Highly recommended.

Love our local Mitre 10 at Diamond Creek, staff so helpful and help take items to the car.Nicky on the checkout is above and beyond. Thankyou

I came in to buy a line trimmer and had one in mind. A friendly face greeted me and showed me the range. Ended up with a battery operated trimmer. Lachy was amazing. He showed me everything and showed me how things worked. It was so easy and no pressure. Well done Lachy. Your service skills are A1. Trent.