Mels Massage

Mels Massage is superb! I was tentative following an injury, but felt so good, mentally & physically, after just one session - and each time since has been just as good! Mel & her therapists are professional, they listen really well and are responsive so you get exactly what you need.The clinic is clean, booking simple, staff are friendly, it’s easy to access, parking free, etc.If you’re looking for expert remedial therapy for injuries, surgery issues, general aches and pains, or just a relaxing de-stress, I highly recommend Mels Massage!

The staff are very welcoming and they actually listen to your concerns. Jamie was wonderful and went beyond to show some stretches to help alleviate pain in my leg. I'd recommend them to anyone looking to get some relief following sports related injuries.

I was very fortunate. A good friend booked a massage with Mel on my behalf after I experienced debilitating pain in my leg, A combination of a long flight, along with unsuitable footwear meant I was unable to walk without a painful limp. Mel was very professional, she listened to me, explained how she would deliver my treatment, which was exactly what was needed. I can honestly say my leg fells brand new.Thank you so much Mel.

Very happy with my recent visits at Mels Massage. Tiffany is a talented masseur who is passionate, skillful, attentive, friendly and caring. She is capable in different types of massage. I look forward to my next visit.

My husband has had two massages here and really enjoyed them. Can’t fault the masseurs! Unfortunately I am quite unhappy with the customer service we received recently. I called to book a ‘surprise massage’ for my husband’s birthday and told the receptionist that I needed to call and not book online as I didn’t want him to see the charge on our bank statement and therefore ruin the surprise. I was able to book over the phone and told that I could pay on the day. That night my husband received a text message confirming his massage, therefore ruining the surprise. When he mentioned it to the receptionist at his appointment he was told that ‘the system sends the messages automatically so they can’t do anything about it’ with no apology or anything. I found that to be a ridiculous response as if I had known a confirmation text message would be sent then I would have asked to book it under my name or my number instead. Perhaps Mels Massage could consider changing their practices around this in future. Thanks

Lovely staff & so glad I extended a 30 minute gift voucher to 50 minutes with Tiffany who was excellent. A back pain was alleviated. I am grateful for that and the experience from booking to completion.

Mel is very professional and personable and listens to your physical and well being concerns. She manages an excellent, efficient, friendly, welcoming team. Mel puts you at ease and you walk out of your apt floating and feeling 100% better. I always look fwd to my apt as i know its helping my mobility and pain management.Thank you Mel and team you guys are awesome !!

From Mels website If you cancel with less than 36 hours notice a cancellation fee of $50 may apply" ... meanwhile Mels cancelled my appointment with 1 hours notice after I had arranged my schedule around it. Mels also gets payment up front but after cancelling 'schedules a refund' that occurs a few days later rather than refunding via PayId so that money is refunded immediately. This business holds themselves to a different standard than they hold their customers."

Carrie came to my home. She is amazing, magic hands. Felt relief as soon as she began working.Also, she is very considerate and thoughtful about your feelings and needs,couldn't ask for better.The Reception staff are always polite, friendly and helpful.

Unfortunately this was the worst massage I've ever had. I received a gift voucher for an hour full body relaxation massage & despite filling out the form stating my expectations were to relax, it wasn't at all relaxing. The lights were on the whole time along with lyrical 2000's music. The massage therapist, engaged in conversation with me the whole time. She used a balm instead of oil (which was fine) however, I found there wasn't enough used as it pulled on my skin. After telling the massage therapist my back was in the initial consult I sound she did barely touched my lower back except for the application of the balm. My arms were left of out of the massage all together, & the total massage would've been 45 minutes - 50 minutes max.Really disappointed. The staff were all lovely which is the only reason even get a star, but I would definitely not recommend.