Arkaba Hotel

My honest thoughts. Especially #3.1. I was skeptical about the breakfast, but turned out to be one of the better ones than the cafes in the city. Next time I will eat within the the premises.2. I thought this was a pure hotel so was a little surprised to see jackpot machines and bar. But then perhaps this is typical in SA. Not noisy or rowdy.3. Unplanned power outage. This is why I would return again. There were destructive winds during the night and we woke up to no power. The morning reports said power would restore by 10am, then 1pm, and then 8pm. I approached the front desk to ask the staff what the plan was especially with aged parents. They provided torches but there would be no hot water for showers. Citing safety of elderly when walking around without lighting they agreed to have us moved to a partner hotel. Manager got on the phone and within 5 mins got us a room elsewhere. No charges involved. THIS is how to manage an unexpected operational problem, and glad to say that they didn't perfectly. Since power restored at 5pm we didn't eventually move. But they score a 5 in my books for this wonderful experience. Thank you Mr Manager and staff. :)

Great spot and very nice rooms . It's currently being renovated so its a little messy downstairs.

I haven't experienced the rooms or service, but the sports bar is awesome and very reasonably priced for a family. Highly recommended as I went there for my daughters birthday and enjoyed it very much.

From arrival to departure the staff were friendly, warm, and helpful. The hotel is in a great location. We stayed on the second floor. The moment you open the door you are welcomed by a spotlessly clean room with crisp fresh linen. Big thank you to the room staff, you do a fantastic job. Reception staff were wonderful, well informed, and helpful. They are renovating now, and I will be excited to see the changes on our next visit.We did intend to watch the band playing that night, unfortunately there were latex balloons blown up in that location. I have a latex allergy and we couldn't be in that area. It is rare for businesses to use latex balloons as they are a single use product, they are not recyclable and break down into micro beads. This said, I am sure if I had asked the staff when booking to refrain from using them or to choose foil balloons in leu of latex, they would have been kind enough to accommodate this request, as they were very thorough in ensuring our room had been latex free.

I have stayed in one of the top rooms and was extremely happy with the size and comfort of the room. The food is of a very good standard. However, I'm not a fan of having to go to the counter to order my food when I'm paying this much. It's the same for drinks, and if you order a cocktail, expect to wait a long time.

Very good location, just a short ride going to City Centre, accessible by Public transport or private Vehicle. Parking is very good too. Pub is just on the ground floor. There's a liquor shop just around the corner. My only concern is the lift. It doesn’t have security or access key. So anyone can access any floor. Breakfast was a bit slow. Pancakes that I've ordered was already cold when it hit my table.

Brilliant location. Amazing staff. Rooms are clean and spacious, with the most comfortable beds I've ever slept in when away from home.

Went for a meal on our way to a concert. The venue is under Reno but meals still available in the sportsman's bar. We both ordered the chicken schnitzel. Sadly we were left disappointed with the meal

Went to watch sport in the evening, there was a good band on also, and it was a bit difficult to weave through the obstacles. Most of the staff were pleasant enough, but the dark haired lady behind the bar was most unpleasant and rude, which was weird as we had just walked in, never visited before, hadn't said a word and were just waiting.