Frankey's Shoe Repairs

No common sense. Went in to get a new battery for my key as my car had told me it had low battery and I could tell as it was much less responsive. First time I went in they charged 24.95 and told me they had checked it and it had the right response except I had to hold it down for a few seconds. When I came back to my car to unlock it it still was unresponsive and when I hopped in, said no key was detected. I went back in saying this exact same thing and they were reluctant to put a new battery but my common sense and own car made me know that I needed a new key. Was lucky to not be charged again, however not smart blokes at all.

Absolute rip off compared to anyone else on the gold coast. More than double the price for keyfobs. Stay well clear unless you want to be ripped off. Thinks he can charge $300 per hr. Should be ashamed charging those prices to locals.

The unhelpful owner refused to cut my car key. Bleating about the chip (which I already had pre-programmed - all I needed was to cut the key). He refused. Stay away from this business

I had my shoes stretched, an the two gentle where very nice and helpful and super honest, great service

If I could give less then 1 star I would - worst customer service experience I have ever experienced. I asked for a 1632 battery and was sold a 2032 battery but didn't know until I got home. I immediately rang and advised I couldn't get back to the shop for a few days. At no point did the salesman apologise. In the meantime my car fob stopped working altogether so my husband bought me the correct battery. I go back to the shop 3 days later and explained to the Irishman salesman that the other salesman had sold me the wrong battery (and he admitted it) and I asked for a refund. He advised no refund but would give me the correct battery because 'that's the law'. I then said 'so for $9 you aren't going to keep a customer happy from an error your company made?' He said no, put the 1632 battery on the counter and then smirked at me.Side note: 12 months ago I got 5 keys cut from the same business and 2 of them weren't cut correctly.Avoid this business - they are rude and have absolutely no concept of customer service.

Frankey's Shoe Repairs at Runaway Bay CentreIt's the worst job on keys you can find.He says one price and charges a different one. It does not offer a receipt and the worst thing is that the copy of the key never worked.His customer service is poor and his attitude arrogant.I recommend that you run away from him and look for someone more sincere and professional.

I asked my wife to pick up two CR2450 button batteries at Runway Bay Shops while she was there. I told her to get them at Woolworths but I forgot to mention the price. They are $5.49 each at Woolworths as I write this.She went to Frankey's instead as it close to the door as you walk in. She was charged $14.98 each. She didn't think anything of it as I didn't mention the price. When she told me the price later I swore I would never buy anything there ever again. Enjoy the extra $19 you got off us Frankey, you will never see me at your shop again.BTW, I have the receipt and I have taken a photo of it in case anyone ever wants to try to sue me for doing this review.

Had my bmw car battery fitted 1/2 price to dealer & only guys I’d trust to repair my Louis Vuitton shoes thank you