My Security Door Geelong - Crimsafe Steel Security Doors Geelong

We’re been really happy with our experience with MSD. Every interaction was really positive - they were responsive, easy to deal with and kept us informed re progress. The door is exactly what we asked for. Great service!

Super happy with the doors, also the service throughout - from gaining a quote through to the install. Great customer service, showing me how to use the door and helping with another while he was here! Would recommend.

The sales experience was great - types of doors and their features was explained really well and pricing clear. Made choosing very easy. The measuring was also very good and happened on time. Fitting was also done very well by competent fitter.However the customer service between measuring and fitting was extremely poor. The first date scheduled for fitting was cancelled on the day fitting was to occur (23/01/23) due to illness. We were then given a new fitting date by phone of 10/02/23. We rang on 9/02 to check if fitting was happening on next day only to be told fitting was never going to happen on 10/02 but scheduled for 23/02/23 - not happy! We asked if an earlier date was possible - not in that persons area of responsibility. Had another phone call a few days later and told 23/02 was the date unless there was a cancellation and we would be given a days notice if that happened - not really an option for us.Overall, happy with the sales, measuring and fitting but extremely unhappy with the communication and care in between. This area needs a lot of improvement before we could recommend to others.

The end-to-end experience was fantastic, from Michael who came on site to measure and quote through to Casey who installed the doors (4 double-doors all up). The quality and workmanship of the doors themselves is great, including the fit and operation. Importantly, MSD Geelong met and exceeded their manufacturing timeframe and met all committed appointments (for measure and installation) - they provided accurate time windows and SMS updates leading up to and on the day. Casey (the installer) was friendly and super efficient - he knew exactly what he was doing and didn't cut corners.Overall I would be happy to highly recommend MSD to others.

Fantastic service MSD. Wonderful communication, the screens look amazing, the installer was really professional. They worked around my shift work perfectly. Definitely will use their company for the next phase of my renovations

I highly recommend MSD in Geelong.Everything was easy to deal with this company,From the first call to Ray to organise quoting and than Casey for the installation. A very happy customer.

Great product, great service! From quote to install we are very happy and would recommend MSD Geelong

Could not fault MSD Geelong from first contact to install.They kept me up to date with everything each step of the way.They were on time every time"Very professional and would highly recommend MSD."

Very happy with the security door, my wife feels a lot safer. Good product, great service and communication, thanks guys!