Grain & Grape

A massive range of brewing ingredients, equipment, and friendly staff. Nice surprise seeing the salami equipment here too. Icing on the cake though is being able to sample some of the brews made up, featuring their fresh wort kits. Top stuff.

Can't go wrong with this place because it has very helpful staff, lots of ingredients and lots of equ equipment to get you going.I started by brewing journey nearly 2 years ago and these guys have been great at giving me good advise to advance my brewing techniques.Today I bought the brew in a bag tool kit and I look forward to my first all grain brew.

Very helpful, all the ingredients and recipes you need plus more. What else could you possibly want from a home brewing supplier 10/10

Very poor packaging of online order. Single cardboard box used, no cardboard wrapped around extract cans has resulted in all three of the coopers malt extract cans in the order picking up dents, with only the plastic Briess extract container escaping damage. No bubblewrap used to enclose yeast sachets or hops packet, which has led to hops packet having its vacuum seal broken somewhere. Unlikely to order from again.Additional: 12-12-2020, While disposing of the cardboard box I have noticed that Australia Post have attached a label stating that the order was received in this condition and rewrapped. Additional photo attached. Not good enough!

Friendly, knowledgeable staff take extra effort to supply your needs. Great range of products too.

I'm not big reviewer, but I'd like to sincerely review how this company responds to customers. I live in Canberra, and we don't currently have A- Type Coupler in stock in Canberra, so I urgently ordered delivery from this company. Unfortunately, the answer that came back from this company was that this company also had no stock of the product. However, within almost five minutes, I received a e-mail again, that they had just received a new stock and would therefore send the product. They delivered it immediately, so I received the product today. I think the way this company treats customers is amazing. Quick response, quick action, and quick inventory status reply helped me run my business. I would like to encourage Ben, an employee who exchanged e-mails with me, with this review. Thank you.

Echoing the sentiments of the other customers - Ben's customer service was fantastic. Item sold out, offered a refund, then notified me as soon as the delivery came in and couriered out same day, no extra charge. Excellent service.