Quality Hotel Ambassador Perth

Definitely not terrible. We paid about $120/night and to be fair it’s probably worth about that. I get the impression it’s owned by some people that don’t care too much about making it better or spending money. But the room is reasonably comfortable and clean enough. Could it benefit from a deep clean - yes. Could it do with the lobby being refurbished - yes. House keeping hit and miss. Laundry coin operated available for use.

NOT RECOMMENDED AT ALL.I had a worst experience ever in this place.Bad customer service from reception staff. He was unfriendly, unhelpful and rude. He did not handle issues professionally. The room needs an immediate upgrade- It's dated with a poor lighting , leaking shower, and a broken door lock. It supposed to be a non-smoking hotel, but somehow it has a strong cigarette smells once you enter the room.DONT WASTE YOUR MONEY AND TIME HERE.

This is a very old hotel that needs work. Check in area needs a good clean and some paint. My room was bad. Drink spills on walls not wiped down, dirty stained curtains which was disgusting. Old orange decor. Don’t be fooled by the pictures as the rooms look nothing like it. For breakfast you must go over to comfort in. This was just slop. Dirty tables, no one serving and every person for themselves. No Covid protocols at all. Your cutlery in a basket where everyone is touching them. I didn’t feel safe for some reason and I placed a chair in front of door. This venue needs a bloody good clean. I will never stay ever again. Of all the time I have stayed in Quality Inn’s this is the worst one. Save your money and spend on another hotel. Don’t do Comfort Inn over the road as they are owned by the same group and it looked just as bad.

Receptionist working at midnight 13th March was extremely rude. Raising voice at me to take foot off lounge when it wasn’t on the lounge. Then going on to yell as if I was a child saying to “sit up” and “you wouldn’t do this to your own lounge at home so don’t do it here”. Again, my foot/shoe wasn’t on the lounge. No apology when realised he was wrong just quiet.

Bed was very comfy but that is pretty much all i can say i liked about this place. The smell of staleness when you walk in is overwhelming and my room had massive stains in the carpet, mould in the shower and the exhaust fans were filthy. The walls are terribly thin... you could hear everything from the room next to you. Breakfast you have to walk across the main road to another hotel to eat. Do not recommend

The hotel is run down and not modern as advertised. The room had hand prints over the walls. The bed had a 1cm lip wear it joined in the middle. The bath was rusty and the aircon doesn’t cool the room. Mugs that I used were not replaced with clean ones when my room was serviced. I would not stay here again.

I had the worst room ever. Room 803. Right behind the lifts and heard the motors going all hours of the day and night. Why they ever use this room is beyond me. It should be a last resort or a cheaper room. The next room I had was better but both rooms very stuffy. No windows to open and basic air conditioning that you could not control. Otherwise right near local buses and rooms a good size with comfortable beds.

Room was a little bare on the furnishings, breakfast was amazing though and friendly staff.

Needs updating. Sheets torn, toilet needs replacement. Walls need cleaning. Noisy kids running around while trying to sleep.Location excellent tho. Shame about the rest.

Dust on tables. Hair in the bathtub so I didn't used it. Free coffee sachet looks cheap. I paid 150aud for a double room, for this price I expected better service.The vibe feels like a better motel room. Like all other reviews, aircon is noisy. Also you can hear everything if someones on phone call or everytime when people closed their door.Very average stay but receptionist were lovely.