Cell phone store

Me and my mum came in today and Morgan (girl) was unbelievably helpful! She explained everything is amazing details and helped us make a good choice for the new phone and headphones we bought! She is just wonderful! We appreciate her so much!

Great customer service and a special thanks to Pete, he did really well serving myself at the same time as another couple. Very impressed.

This store clearly not interested in repeat business! Went in to upgrade phone and go on a plan again. Person named Riley sooo unhelpful! Told me price of 1 phone per month. Didn't even bother telling me what phone he was quoting. Didn't ask me what phone I was interested in. Price he quoted me was $50 per month more than I'm paying now! When I said I wasn't interested in that quote he offered me no alternative. Didn't even bother to try and tell me reason to upgrade to whatever phone he was trying to palm off on me! He made it clear we had nothing else to discuss! Worst display of customer service I have ever seen! Do yourself a favour and go to a professional.

Staff are very helpful. They have a good range and prices are fair.. If you are there at the right time , you can get a good catch..

Excellent customer service, and delivery.Was contemplating going to Port Macquarie for my appliances but so glad I decided to shop local. So much easier and staff were courteous and very helpful in my choice of appliances.

Great servicePhone is exactly what I wanted.

I really appreciate good customer service! I notice both good and bad customer service. Today I didn’t feel like I got either good or bad service or even acknowledged until I interrupted the small talk about so and so taking a break between two team members. There were 3 of us waiting to be served. Walk in, shop is quiet, no eye contact made with team behind counter, not even a, “Hello, won’t be too long,” and finish up what you’re doing. A welcoming environment is important! I work in a customer service role and I can understand both sides of this situation.

Awful business, dreadful people to try to work with. No concept of the word “customer service”. Completely a scam, save yourself folks, save your money from this joke of an operation. Refused any return whatsoever and distort the rules of consumer rights law.

I have been using Class Communications ever since they opened in Stanhope Gardens, theirprofessional & friendly service plus range of quality accessories are second to none, I have absolutely no reservations whatsoever in recommending them to anyone that wants high quality mobile phone accessories supplied and or applied at very affordable prices.Kind regards,Craig Napoli.

Wow. I hate handing my computer over to get fixed. It feels like i'm slicing out half of my brain and handing it across to a stranger. Didn't have that problem with these guys. Fixed it super quickly. Great price. Great communications. I always say when you move town the hardest things to find are a good dentist and a mechanic you can trust. I probably ought to add 'computer repair' to that list. Ok That's two out of three sorted. Anyone know a good mechanic?