Mr Vitamins

I have been here many times and the customer service is always very poor particularly when compared to the store outside Westfield. The Westfield store are much more willing to help and efficient particularly when it comes to price match.

A ridiculous array of vitamins, minerals and all your favourite placebos.They are usually the cheapest walk in store and often compete closelywith online options.Even bigger discounts when you buy 6 or more or something.

Absolute gem of a store. They have a wide range of vitamins. I was after Dr. Caruso’s brand, which they had a good representation of. Also a good collection of natural products. The staff is incredibly knowledgeable & super helpful. Highly recommend.

I don’t know what happened to this store. Used have friendly staff that happy to help out customers. Nobody was even there to assist me paying today. I asked a staff nicely to see if there is anyone else could help me since he is talking to another customer, he simply said “no”. I couldn’t believe how rude he was. I left the store without buying the product and was angry.This type of attitude will kill the business.

Poor experience here the older man at the cashier was criticising my purchase when I bought the Dr Bronners bulk sized soap he berated me for buying something so ‘expensive’ when the bulk soap was saving over $30 it’s none of the staffs business on how customers spend their money especially when they’re giving the store business

I am glad I read the reviews because unfortunately I do not have anything positive to add. I have purchased some products now online and when I made any inquiry by phone months ago regarding a body building product I was told not to purchase that product and to try these others products instead. I did but was not happy with the results compared to the original product. I made several online contacts to the store regarding I need to re order more products can they recommend anything else after wasting my money previously with products they recommended and have had no contact from anyone, even after sending another email that I am still waiting for an answer from my previous emails. Bad customer service I do not know why they even have this option on their site.

Absolutely fantastic customer service!I was so pleasantly surprised at how knowledgeable and helpful the staff member that attended to me was. He genuinely listened, didn’t try to sell me things I didn’t need and was actually interested in why I wanted/needed the vitamins I was getting. I really enjoyed the experience and left extremely happy. Considering how daunting it can be to buy some vitamins because of the huge range of different brands and products, it was really easy at Mr Vitamins! I’ll be going back once I run out.

Having read some poor reviews b4 visit, Must say I expected 5star service. Tanya Greeted me, offered assistance, helped with choice, took me to checkout, wished me a Good day! Perfect 5 star service Thank you Tanya M.

I'm used to getting decent service from Mr Supplements - the staff as a whole are pretty friendly, have good knowledge and don't mind a quick chat. Pretty standard stuff, plus the store has a fairly wide assortment of supplements and health foods; fitness, general well-being etc.But my experience last week was exceptional. I cannot recommend enough your staff member Robert (oh please let it be Robert, I'm so sorry if I'm wrong on this one!)From the start he was a fount of knowledge. I asked him about preworkouts and not only did he recommend one to me, he referred to his past experiences with each (saying that he couldn't in good conscience refer anyone to a product he hasn't first tried) and used that to come up with the product most suited to me. Not once did he bad-mouth a product, or say that any one product was THE BEST - he took his opinion out of it, used his knowledge and the questions he asked me to come up with what, in his opinion, would suit me best.AND HE TOOK HIS TIME! These days I find the experience in shops tends to be rushed - you in, you out, buy your thing, get going, let the next person buy their thing. I honestly felt as though he would have spent the entire afternoon with me if I had stayed. And for that I am a life-long customer.So thank you, and I cannot recommend you enough.He deserves a pay rise to anyone in a position to action this.